-
November 2023 by Mallory
We were recommended this place a few years after moving here, thank goodness. Great customer service, speedy turn around, and trustworthy.
-
April 2023 by Nick Babcock
These guys are fantastic, they definitely communicate well, prices are definitely reasonable, and he's honest which is huge. Would recommend to anyone in need of great vehicle repairs.
-
February 2023 by Jerome Zwart
Great place honest folks who will work with customers. I'd recommend them over any shop in TC only I live in Gaylord. Hopefully I will find a job here? If not I'll be leaving Gaylord soon ,If I can get a better place to live too.Instead of this small studio I'm in now.
-
November 2022 by Nicole Hollis
I was having issues with my brake lights and rear blinkers not illuminating on my 2015 Audi. I took it to a different shop who after an hour couldn't figure out the problem. They wanted to book me for a full day to work on it. I decided to call Brad at Car Repairs instead, and he was able to find the wires that had disconnected, and fixed it in less than 5 minutes! I would recommend Car Repairs to anyone! I'll be back for sure!Service: Electrical repair
-
September 2022 by Misha K
Worst car shop I’ve experienced. I brought my car in to figure out why it was stalling out. They thought it was the battery, it took them two weeks to redo my battery and brakes (because I thought it was fixed) and they charged me at least $200 more than what they should’ve. After that didn’t fix the problem - my car was still stalling out. I brought it in again and they said they were going to cover the cost since they weren’t able to actually fix the problem the first time. Three other people were around me and witnessed them say that. I mentioned that I thought the fuel or oil lines were causing the problem. It took them two weeks and they said that it was still running fine and that they couldn’t find the problem and that I could pick it up the next day. Well the next day they call me saying that it’s actually a bad fuel pump, there is no fuel pressure and now my car won’t turn on all of a sudden and it’s going to be a nearly 800$ fix. Yeah I’m aware the part is expensive but they mentioned they’d cover all the costs and now they want to charge me as much as they possibly can. The whole month it was in the shop, they called me one time, other than that I had to call them and then they’d mention what was wrong with it or what was next - very poor communication and very poor help and they simply do not care to do a good job. This place is a scam!!! Do not recommend!!! I have never been treated so poorly by a car mechanic!! All in all, I ended up towing my car to a different mechanic that was a lot more helpful and better with communicating with me.Service: Auto engine tuning
-
July 2022 by Sara Wilson
Absolutely wonderful repair shop! My family has used Car Repairs Inc. on many occasions and vehicles. We have experienced quite a few emergencies and unfortunately the passing of multiple family members in the last year. Brad has worked overtime to accommodate for bereavement travel repairs, as well as general maintenance. They have gone above and beyond with our inherited Subaru Baja, all so tactfully, timely and supportively, in our time of grief. I cannot say enough good things about Car Repairs Inc. knowledge, handiwork, and their ability to create lasting business relationships. I wish I could give them 10 stars!!!Services: Brakes
-
July 2022 by Josh Lotan (Sevare)
Easy scheduling, super thorough. Made sure everything was right on my 2019 audi s3 before left. Brad and crew are amazing.
-
June 2022 by misha kuca
Worst car shop I’ve experienced. I brought my car in to figure out why it was stalling out. They thought it was the battery, it took them two weeks to redo my battery and brakes (because I thought it was fixed) and they charged me at least $200 more than what they should’ve. After that didn’t fix the problem - my car was still stalling out. I brought it in again and they said they were going to cover the cost since they weren’t able to actually fix the problem the first time. Three other people were around me and witnessed them say that. I mentioned that I thought the fuel or oil lines were causing the problem. It took them two weeks and they said that it was still running fine and that they couldn’t find the problem and that I could pick it up the next day. Well the next day they call me saying that it’s actually a bad fuel pump, there is no fuel pressure and now my car won’t turn on all of a sudden and it’s going to be a nearly 800$ fix. Yeah I’m aware the part is expensive but they mentioned they’d cover all the costs and now they want to charge me as much as they possibly can. The whole month it was in the shop, they called me one time, other than that I had to call them and then they’d mention what was wrong with it or what was next - very poor communication and very poor help and they simply do not care to do a good job. This place is a scam!!! Do not recommend!!! I have never been treated so poorly by a car mechanic!! All in all, I ended up towing my car to a different mechanic that was a lot more helpful and better with communicating with me.Service: Auto engine tuning
-
June 2022 by Sasha Foley
By far the best place to take your vehicle for maintenance and repairs in the Traverse City area! They’ve always treated me with respect and been transparent with pricing, timing, etc as well as keeping me updated on the progress or other repairs needed on my vehicles. I highly recommend trusting them with your vehicles if you’re looking for a knowledgeable and professional repair shop!Services: Auto battery replacement
-
June 2022 by Susie Sparling
Since I was referred to Brad by a family member I haven’t had to think about where to take my cars. I go there (even had one towed there in the night) knowing I don’t have to worry about a thing. The work is professional and the pricing is fair-that’s extremely important as a single mom-knowing I’m not going to have to worry about being price gouged. Car trouble is waaayyyy less stressful when you’ve “got a guy”.Services: Brakes
-
June 2022 by Jason Paris
Great service! Always able to trust Brad with my vehicle he is straight forward an easy to deal with which is hard to find now a days when finding a mechanic! Highly recommend!Services: Steering & suspension repair
-
March 2022 by Rick Gamelin
Brad and the guys were great. My truck was a bit of a project, they had me going the next day.Thanks so much. 5 stars in my book.
-
February 2022 by Sara B.
My mechanic, Jay Bearup, moved here so I followed him. I felt that if he wanted to work for them, I should try them out. I made an appointment because my back brakes were grinding, which is never good. Brad quoted me a price which included calipers in the rear and brakes all around. The price was HALF of what the dealer was going to charge, and the dealer's quote was when the brakes weren't as bad! Brad and the mechanics are professional and I will be returning!
-
January 2022 by jordan cowles
First time having work done here; followed Jay over after he closed his shop. Brought wife's Sienna in as it was dead in the water after a jump. Service was quick, these guys were upfront and straightforward about vehicle needing new alternator and battery as well as serpentine belt. Labor pricing very competitive. I will be bringing my business here henceforth.
-
September 2021 by Peter Haines
These guys are GREAT. Brad has serviced my BMWs, Land Rovers, Mini Coopers etc. in a timely manner and they are conscious of your wallet.Services: Steering & suspension repair
