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September 2023 by Diane T.
Wish there was an option to leave zero stars. Our salesman was the owner BILL. We described exactly what we were looking for in a mattress and he suggested that this "particular one" would be perfect. $4,000 and 4 months later we have a mattress with a major dip in it. Warranty would not cover a replacement and BILL would not help us in any way. He acted as a true stereotypical salesman. Only about the dollars in his pocket. He sure knows how to tell you what you want to hear to make a buck. Slimey, condescending and will talk to you like your stupid. Dodge this bullet if you can.
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March 2023 by Ryan B.
Absolute worst place to buy furniture!! Bought a couch from there a little over a year ago and it's complete trash! Called them up, one guy says they might be able to give in store credit(sales guy) "trying to help" turns out after the call from BILL. The store manger he doesn't care and won't do anything unless something major is wrong with the couch. I'm sorry but after the money we spent on a couch and a year later it's falling apart, there is something clearly wrong with the couch!!! Long story short go anywhere but this place!
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January 2023 by T H
The manager was not friendly, not helpful. he did not greet us nor smile. He did not even tell us his name. We were the only customers in the store.
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January 2023 by Sarahbeth Ramsey
I can’t say enough good things about these guys. When we went to this store we had been to a few others first, so I do feel I can really talk to the professionalism and also the way that they were so helpful without feeling pushy. We bought a new mattress and a new couch with ottoman. Not only did they have exactly the couch I was looking for (I was being picky), but I was able to order the exact color I wanted (matches my furniture) and the production time (couch) was also much less than other stores. These guys were so friendly, from the staff at the store to the delivery team- everyone was helpful and kind. They even took my old mattress and couch. I was worried my new couch wouldn’t be as comfortable as my previous one (which was 14 years old and perfectly worn in) but I have to say- it’s better. The difference in how it really makes the room pop was incredible too. Wish I had done this sooner! If you are shopping for home furniture we highly recommend these guys. Also, if anyone is interested… my dogs second this with both the mattress and couch purchase?. We are all VERY happy. Prices were also found to be reasonable, especially for the quality which is 10/10. Thank you Comfort Center!! Ps. They are family owned and you can tell, such a nice experience.
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January 2023 by Maria S
We couldn't be happier with the service we received when looking for a sectional. We needed it within in four days. Steven gave us a great deal and delivered it two days. We will definitely be a returning customer!
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January 2023 by Taylor Comiskey
Rarely leave reviews, but couldn’t be more pleased with the customer service received here. Bill and his team make promises they keep! Purchased two recliners and a couch- the couch was squeaky so they had a replacement expediently delivered. The replacement also has issues, so Bill offered to have us come into the showroom and pick out a different sofa using the other as a credit. Had it delivered to our home two days following. 10/10
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May 2022 by Steve Kulesia
During the Covid pandemic we bought a queen size matress set, along with a leather sofa & chair. After delivery, we found the matress didn't measure up to the display in store. We spoke with owner and they replaced it free of charge with a more Serta plush queen matress. Problem is, they swapped it with purportedly another queen matress... we measured, and dimensions are 57" x 78", and nit 60"x 80". The explanation given by delivery staff is that "variations in size" happen. I guess QA/QC is lacking at Serta.
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December 2021 by Howard Raphael
Excellent local retailer. Purchased a recliner. After delivery found a problem. The retailer offered a replacement in two weeks and delivered on the promise.I appreciate the honest prompt service. Would buy again.
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December 2021 by Doug Lakin
furniture to look at, but none to buy and take home, don't want to wait months for basic furniture.
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August 2021 by slkem channel
We recently bought a sleeper sofa from Comfort Center. We had an urgent situation at our rental condo and we live out of town, so hard to address things same day. Comfort Center came through, and by 6 PM that evening, we had the new furniture delivered and all was well. They completely came through for us and we will look there first for future needs. Thank you!
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June 2021 by Dan Handley
Josh was amazing. We went in to buy a bed and he was personable, knowledgeable and so service focused. He went above and beyond to get our bed delivered quickly and Ron then made it happen. Thank you for such outstanding service. You exceeded our expectations.
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May 2021 by Tom Mang
I love a locally owned company employing local people Steve listened to what I was looking for and offered me several choices to narrow it down When I chose the chair I was looking for he explained me how well it was built and taught me a lot about it a couple hours later I called and ordered a second one
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May 2021 by Janet Wild
Quality furniture, friendly sales people and courteous delivery people. I purchased furniture at the Garfield Store and found Bill, Marissa and Steve to be very helpful. For a small fee, my old furniture was removed. Now that's helpful!
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April 2021 by All_The Good_Stuff
Very helpful and friendly. Deals ready to go. The staff is knowledgeable and don't pressure you into buying.
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April 2021 by Joseph Rosenthal
We purchased a beautiful leather sofa. Our salesman Josh was really great to work with!!! He gave us a good price. We were undecided about the sofa and left the store to continue our search. Upon further searching we decided that the sofa Josh had shown us was really perfect. We called him up and had him hold it until we returned. No problem. Nice team to work with.
