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January 2024 by Cody C.
I had booked the room late night approximately 1am of the 5th of January,they wouldn't let me stay there because I was considered a local. They radius for locals is 25 miles. If u map copmish,MI to traverse City ,MI it is 29.4 miles. So it is in fact over the mileage. Not sure why they wouldn't let me stay there. Probably because he was under the assumption that I was homeless because I had a backpack and could barely walk. Because I had been walking all night trying to find a place to stay. I ended up sleeping on the ground in the snow. When I had woken up the next day I was in the first stages of hypothermia . I will be contacting small claims court for a lawsuit on company as they charged me after front desk stated I was fully refunded for RM. They went back and charged me for a RM I never got to check into.
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January 2024 by Courtney Ross
We have stayed here many times. Always clean, friendly staff, great breakfast, great location. We'll always come back.
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December 2023 by Patty Sharp
Really liked this place very good service and the room was clean comfortable and awesome. For sure will be back.
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November 2023 by LA Kidd
Excellent staff, clean spacious room, good breakfast! We had a great time in TC. Hotel was a very pleasant experience! I struggled connecting to the internet, manager went out of his way to assist me. All staff were very kind and courteous. Mike, front desk, was a big help. Thank you!
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November 2023 by Scoobert Doobert
Found this mold in my room during my stay. Right above the bathroom door in the corner just under the ceiling. Took these photos to the manager and he refused to admit it was mold. I had gone to the front desk with a picture and the manager was hostile to me without ever even letting me speak. I waited 30 minutes after our 1st interaction before I went back to the front desk to try to get this resolved but the manager asked me to leave for pointing out mold. Insane. You're better off sleeping in a van down by the river.
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November 2023 by Lisa H.
I would stay here again. If you are looking for a luxury hotel, this is not for you. The room was clean. Bathroom was small. Bed was comfortable and the sheets were soft. I did not use the pool area, but it looked clean and was open 24 hours. Breakfast in the morning was very good. The room I thought was over priced at 183 per night, but for the cleanliness I was OK with it. The location is great because close to everything. I only stayed one night. Friendly staff at the front desk which I appreciated!
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September 2023 by Raja Mohssen
Their rooms are clean but it's old furniture and the carpet. The most awful thing was the hot tub was not clean although their swim pool opens 24 hrs.
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August 2023 by Denise M
I was a little scared about this place based on the reviews. But the room was super nice. And I had a nice Jacuzzi tub. Tina was awesome! She allowed me to do an early check in. The pool was nice, but the hot tub was a little cloudy so I didn't use itConsidering all the children that were in the hotel, it was actually quiet. And it was down the street from all the activities.I love that the management prints out a packet of things that are going on in the area. Great idea! If I'm ever in Traverse City. I will stay here again.
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August 2023 by Paulette Macdonald
Parking at the back and front. Our suite was clean and well kept. I don't live having the sink outside the bathroom but it seems to be the trend in the U.S. Staff were helpful. Breakfast room is larger.
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July 2023 by Diane Tetley
Nice, clean hotel. Friendly staff. The breakfast was fine, but it would have been wonderful to have mixed fruit on the buffet. Our room was large, but it was not comfortable for my husband because the only chairs were two straight-back dining room chairs. No comfy living room chair for reading, or even a desk chair. He said, "Unless they have macaroni and cheese on their breakfast buffet tomorrow morning, we're not staying here again!" LOL!!
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June 2023 by Gary Reason
We had a last minute trip. The room was clean. The service was kind, helpful and accommodating. They had a hot breakfast included which was well done. It was well stocked with a good variety. The staff again were kind and not overbearing. Very pleased with the whole experience. Highly recommend.
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May 2023 by Alex Boekeloo
I absolutely love this hotel. Everything I'm up this way it is my go to choice. The ladies are all so wonderful and accommodating. The rooms are so nice and clean. From the bathroom to the fridge. Decent breakfast. Delicious cookies. They always text after check in to ensure your room is okay and make sure you have everything you may need. You can't go wrong here.
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May 2023 by Ashley E.
Hotel is clean, staff super friendly. Was very excited about the pool & hot tub being open 24 hours. Breakfast had lots of choices. Would come again.
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April 2023 by Sam U
This place is incredibly clean and well maintained. I've stayed here twice and both rooms were perfect! The staff are the kindest people you will ever meet and very knowledgeable on the area. We used their shuttle service as well and it was easy and efficient to move around with professional drivers! I will absolutely be staying here again in the future.
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March 2023 by Janice S.
Stayed in a jacuzzi room with a king bed for 2 nights. Way overpriced for the small room and SUPER hard bed. My husband and I couldn't sleep because the bed was so hard. Our bodies still hurt on Monday. The pool and breakfast were nice. Pretty clean. No place to sit and watch TV. Only the bed. Would not go back.
