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August 2023 by Chris C.
If I could give negative stars I would...... this review is about the pharmacy and prescription pickup specifically. This location has the worst customer service in the pharmacy. I receive texts and emails constantly saying that my prescriptions are ready to be picked up. EVERY time I go to this store to pickup the prescriptions, they either are not ready, or have "no record" of that request. RIDICULOUS! Today, same thing..... "we have 3 prescriptions for you, but 2 aren't ready yet...... should be ready in 20 - 30 minutes". Come back at 1:29 pm (they close for lunch from 1:30 - 2:30). Person at register was finishing with a customer and then some rude worker from behind her says "close down the window right now, or we will never get our break!" Other lady does....... No other words; no sorry; no nothing but terrible customer service. EVERY time at this location...... and it is always them messing up the communication. Worst pharmacy ever! Drive the extra miles to avoid this place at all costs
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June 2023 by Gary W.
This is the worst pharmacy I have ever used. They are slow. Not open until 9, and most prescriptions take hours. So I patiently decide to come back later, only to find that they take a mid-afternoon lunch break. Got a prescription yesterday for one ten-day supply of a pull per day, and they mistakenly provided only one pill, not ten. I am trying to phone them about it, and have already been on hold for over half an hour. Horrible horrible horrible.
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March 2023 by Shelley K.
I know the pharmacy is a very hostile work environment. The last time I picked up a prescription from the drive through, the pharmacy tech literally screamed at me because I questioned the cost of my medication. It's rare to see someone smile while working in the pharmacy.
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January 2023 by Google user
Used to be a good, reliable pharmacy, but they have been slipping recently. Overbooking vaccination appointments and not filling prescriptions before they close the entire pharmacy down for lunch breaks. I'd avoid this location if you are in town for a a short time and want to pick up anything.
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January 2023 by Adam Gomez
Used to be a good, reliable pharmacy, but they have been slipping recently. Overbooking vaccination appointments and not filling prescriptions before they close the entire pharmacy down for lunch breaks. I'd avoid this location if you are in town for a a short time and want to pick up anything.
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August 2022 by Peggy K.
if I could give a lower score I would. Been using CVS on front st for years, we drive from Gaylord to go there. we were dropping off new scrips today and the Pharmist was so rude when the clerk said it would be about 2 hrs she snapped and said "unless it's an emergency and I can get caught up It won't be filled until tomorrow. we are too busy for new prescriptions.". so we left and went to the CVS at Target had all filled in a half hr. Never going back to front street. We also we're told the last time we would have to preorder two of our meds because that weren't stock. Keep in mind we had been getting it filled there for two years.
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May 2022 by O
Today, 11.3.21, The manager, who I'll call 'A', refused to honor the OTC benefits that my health insurance offers. Even though they get reimbursed. Your supposed to be participating in this program. So something changed. I used my OTC benefit there before without a problem. The cashier looked about 15....
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May 2022 by Alechia Prime
The pharmacy staff is incredibly rude and unhelpful. They were giving me a problem about their “policy” so I called corporate and they told me the policy they were trying to enforce wasn’t actually a policy. I went to the one at Target in the mall with much greater success. Do not go here, go to the Target CVS.
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July 2021 by Shelley G.
The woman in the pharmacy who administered my kid's Covid shots was AMAZING! She was so welcoming and kind, explained everything to my kids and was just an overall pleasure! Highly recommend the pharmacy here!
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June 2021 by Ryan M.
I was told that I have to drive an hour and a half to my "nearest" CVS, instead of my local pharmacy that I've never had an issue with. Within the first week of ordering my refill, they've already lost one of my medications. Paying premium prices, for subpar services.
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February 2021 by Lucy M.
Rude! Argues with customers. The customer is always right dude. Didnt pack all my purchases. When I went back the next day the manager was really a smart ass about it.
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November 2019 by Jacob B.
This cvs is very expensive. The exact same thing cost 2x as much as it does at meijers. (Meijers $8... CVS $16)
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October 2019 by J Ruthkowski
They helped me very well today,had no problems there.
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August 2019 by Marie G.
Extremely slow Service. Makes me regret picking up prescription here. Extremely short handed.
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July 2018 by Jeanie H.
The pharmacy staff is consistently rude. Today, there was no "thank you", just a dead pan look on the person who waited on me. As she turned her back and walked away, I said "you're welcome" and she turned around and said "thank you". Then, at the front of the store, two cashiers were complaining about another one right in front of us customers. Something is wrong with the demeanor here. I'm done with this store.