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February 2024 by Donna Luinstra
Service was excellent. It is my first time getting progressive lenses. Jennifer was such great help with everything . Explained everything really well. I have never had a bad experience at the traverse city Michigan location. Thank you
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February 2024 by Galvin Road
Dr. Austhof is exceptional. He referred a potential retinal issue to an Opthamalogist for followup, and the Opthamalogist was surprised that Dr. Austhof was able to catch the issue so early. Great outcome because of Dr. Austhof's clinical expertise!
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February 2024 by David Freet
Great service from Dr Marc he found out why I wasn’t seeing properly…. Hope did a great job getting me glasses
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December 2023 by Jennifer Wanty
The lady named Jennifer was so nice and very helpful with my son. She knew exactly what she was doing. She helped him with frame fitting and was so nice . His glasses was made within 30 mins from the time he picked his frames. They all were so good and very kind.
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December 2023 by Glenda Wilhelm
Great experience. Jennifer helped me select my glasses. She was the best!Doctor Mark was very nice as well.Thank you
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December 2023 by J Ginetti
From the time we walked in the door to the time we left, we were treated with the utmost respect and importance. Picking out glasses is one of those hard choices, but Jennifer and Hope made the experience effortless! I definitely recommend this store and will be going back!
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November 2023 by A Irving
Eyemart Express is the best. I have one son that's always breaking his glasses and one that hates wearing them. I love that we can get glasses same day. They're always quick and friendly. Our eye doctor was at Walmart in Houghton Lake and we had a really hard time getting our prescriptions, but the person helping us was very patient. He was also very knowledgeable and found a pair of glasses that my son would finally wear. We all ended up getting 2 pairs of glasses and the savings were amazing. We're going to go directly to them from now on.
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November 2023 by Angel Rickerson
I’m very happy with Dr Mark he was open and honest with every question I had asked and Jennifer was very kind and honest with everything I wanted to add to my glasses and took her time with me I didn’t feel like I was rushed into anything I was treated like family and not just a money maker I would definitely recommend going there to anyone that needs glasses or an eye exam and I was listening to the other workers there too and they all are very nice and very helpful with their customers they were helping in this being said you guys are awesome keep up the great work you all do thank you for having me as a customer I also like that you can get your glasses within an hour or so but if you need them to go out for special stuff you need to be understanding because that’s understandable but for the most part they are ready the same day that’s a bonus
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November 2023 by Barbara McPherson
I am so impressed with Eye Mart. I didn't have a long wait, the office girls were kind and helpful. Doctor Marc Austhof did a thorough job with the eye test. He gave me advice to a doctor to help me with my issue. He was fantastic. I would highly recommend everyone else to go see Marc Austhof for your eye care. Im very satisfied with Eye Mart. ???❤
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September 2023 by Anjie Lopez
I loved everything about my experience! The eye doctor was terrific and very knowledgeable. He took the time to answer my questions. But I was really wow'd by Jen's customer service. She helped me find the right glasses that fit my face and sunglasses that I love! She worked within my budget and made shopping for glasses fun. I never thought I'd say that. Thank you all! I'll be recommending you to all of my family and friends!
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September 2023 by Evan Evans
I made a appointment over the phone and when I got there I had maybe a 5 minute wait. The doctor seemed to put great attention into me as a person and what I needed, which felt nice. Once the exam was done, a lady up front helped me get my glasses picked out and got me the best deal possible. Very satisfied with my experience and will be returning next year.
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August 2023 by Angela Hubble
Absolutely love the atmosphere and everyone was kind ,friendly and very helpful. I was new there and got a buy one get one deal. Got one pair of progressive bifocals in 27 min. Can’t beat that. Love them so so much. I highly recommend
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August 2023 by Jennifer Clark
All in all it was a great experience! We chose the on site exam option as it had been several years since my childs last exam. Exam was $79 for general wxam for glasses..ll . The doctor and staff were very efficient, making the exam a breeze for my teenager. The back to school special was a great deal. Large selection of frames at decent prices. The frames we looked at ranged from about $88 up to $120 The staff was very helpful in assisting her in choosing frames. Friendly but not overbearing. She was able to pick out a more neutral pair for daily wear as well as a second pair for when she wants a slash of color. Both pairs of glasses were ready in under an hour. Everything went so well my husband decided to make an appointment for the following week!!!
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July 2023 by Martha S Romero
Amazing experience! I was in town from across the country and I had lost the nosepiece to my glasses. I waited about 2 minutes to be assisted. Ken was able to put in a new nosepiece and I was out in less than 5 minutes. He was very courteous and helpful. The replacement price was extremely reasonable!
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July 2023 by Karen Arquette
Excellent service and fast. Employees eager to help but not overwhelming. No problem fixing things that aren't right. I recommend Eyemart over all the fancy boutiques in Dr. Offices. Prices are very reasonable. Large selection of frames , from vintage to current styles , at several price ranges.
