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November 2023 by Kaylee Laudick
An absolute gem! From the moment I arrived, I was pleasantly surprised by the friendly and welcoming staff. They went out of their way to ensure my stay was comfortable and enjoyable. The grab and go breakfast options were particularly impressive.The room may not be the most luxurious, but it was spotlessly clean and had everything I needed. The beds were clean and comfortable. The room had plenty of storage including a full sized refrigerator. My only room complaint is that the shower did not get quite hot enough for me. The location is unbeatable, making it convenient to access all the local attractions and restaurants.If you're looking for a budget-friendly place that still offers a fantastic location, exceptional service, and a comfortable stay, I highly recommend this hidden gem of a motel. I'd gladly return for another stay!
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November 2023 by Mary dautremont
Great price! Everything clean and bed comfy, actually nicer than a hotel we just stayed at last weekend close by for a wedding. Friendly staff. Only complaint is the brand new smart TV not so smart. It kept switching from cable to Netflix and the only way to fix it was needing the actual TV remote which wasn't available in the room, although the owner was kind enough to come to the room and fix. Would definitely stay again.
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November 2023 by Renee Tundo
This is a cute motel. Location is great. I had no issue walking to town. The road noise didn’t bother me. But my complaint is the bed. It is absolutely awful. I tossed and turned the entire night. I’m not sure if it’s too hard or too soft. My back hurts so bad I can’t even move. When I woke up and went to turn over my back cracked in like 14 places. While I loved everything else about this place the bed is a deal breaker for me. If I come to TC again I won’t be able to stay here. Maybe consider upgrading your mattresses.
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November 2023 by Lucy Wortham
Hit car trouble outside of Traverse City and had to stay in town overnight. Grand Traverse Motel was a clean, comfortable stay that fit my budget for a surprise expense while still allowing for a bit of experiencing the city and some of its local businesses. Staff was friendly and made sure I had everything I needed for my stay.Light sleepers may be bothered by the passing vehicle noise from Front Street and/or the light from the outdoor walkways, but this didn’t bother me at all. Would have been happy to stay longer if my car repairs dragged on. Thanks for the accommodations, Grand Traverse Motel!
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October 2023 by Alan Galla
Was lied to one person told me they had a monthly rate and another person said they didn't.
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October 2023 by Jack Love
This was a great stay, especially for the money. The room was nice, bed was comfortable, staff was courteous, location was great. I will stay here again.
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October 2023 by Ed D
Really like this place. Rooms are very clean and people are friendly. They need to clean up the cigarette butts that are everywhere in the parking lot. Otherwise, this is a hidden gem.Walkability: It’s only a 25 minute walk to downtown.
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October 2023 by Ashley R
Rooms were very clean and updated. Friendly customer service during check-in. Close to downtown for a reasonable price.
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October 2023 by Tonya Kortekaas
Great motel, super comfortable king bed, updated room, very clean highly recommend!
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October 2023 by Kamdyn Lockhart
Just spent 2 nights at this hotel. I have to disagree with the reviews about cleanliness. Room was very clean and spacious. Check in was fine. Grab and go breakfast was awesome. Lots of options for customers on the go. I gave 4 stars just because it is somewhat dated. Price was not bad at all. Overall, I was really happy with my stay and will definitely recommend to friends and family. My son recommended this place to me.
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October 2023 by Ashley Maxey
I never post bad reviews ever. BEWARE!! These motel reviews are not legitimate. The positive reviews are not accurate. Dirty, run down, creepy desk clerk, toilet doesn't flush, carpet in bedroom was so disgusting and sticky I wouldn't walk my dog on it, the clerk is deceitful about the occupancy of rooms, they only rent a small portion out because they can't afford to clean or repair the rooms they have, no refund despite my having pre paid four nights and didn't stay one. I booked two rooms for two couples. There is nothing even charming about this run down building. I was told absolutely no refund although the confirmation email said the day prior to arrival. We ended up staying down the road at a lovely place and ate the cost of this traverse motel just to leave. The clerk refused to get a supervisor when I asked for one when they didn't honor the cancellation (notice day before arrival). Since I booked multiple nights, I should have gotten partial refund but he refused and told us to leave if we didn't like it. The whole operation is terrible. Book at your own risk, stay at your own risk. I'm certain there are bed bugs, though I didn't let my stuff touch the ground. It's not quaint, or even retro. It's more pay by the hour if your get my drift. I would never ever stay here and the positive reviews I see here are not legitimate or if they are it's because the occupant was loaded the whole time. ?????? Run. We legit walked away from four paid nights with no refund to pay twice as much down the road in order to avoid putting our bags down in the room.
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October 2023 by e mcc
Pulled in. Immediately noticed how dirty and moldy the rooms look. Place looks outdated and run down. Floors look really dirty. Immediately left. Terrible terrible terrible. To top it off they refused to give us a refund. The desk person was very defensive as though this conversation happens all the time to him. Avoid.
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September 2023 by Peggy D.
I decided on this motel for five nights starting 8/26/23 but had to leave after one night. I must have killed a hundred gnats and they just kept coming. I shut the door to the bathroom when I went to bed (it was too late to go to the office since they were closed) since they are attracted to moisture but I did not sleep well knowing they were there. Other issues: The carpet was wet... not sure if they forgot to use fans to dry it after cleaning or what was going on with it. There were cobwebs in the windows and rust on the faucets. It was dark and dreary and had a weird smell. The bed was pretty comfortable though so I assume they invested in new mattresses based on some of the older reviews. I didn't expect a Hilton, but it was definitely substandard for the weekend rate of almost $200/nt with taxes. The weeknight rate was $99/nt. The next morning I told them I wanted to check out that day due to the gnats. They charged me for two nights even though I only stayed one. When I complained through email, the owner, Christine Allie called me names and threatened me! I guess since she didn't charge me for three of the five nights she thought that was fair. It's not fair if I only stayed one night. Please avoid this motel at all costs. Pay a little more for a reputable hotel. The hell I went through with this woman was almost as bad as the room itself! She's friendly as she can be when you call to reserve, but she turned on me when I wanted my money back for the night I didn't stay. I didn't even use the shower and only used two hand towels: one to dry my hands and one to kill gnats with. If you need to stay more than one night, pay cash in case you need to leave. Don't give them your cc info.
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August 2023 by Jamie Laferriere
The folks at Grand Traverse Motel worked with us to help a stranded motorist. They went above and beyond with their service to our community and to our team here at Dave's Garage. Thank you!!!!!
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August 2023 by Daniel Finstrom
Great location. Comfortable rooms, very soft towels! The staff was quite friendly and moved with purpose. They were responsive to requests and ensured we had what we needed.My wife and I enjoyed our three nights here.
