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December 2023 by Nancy B.
I am new to town and lost a stone from an anniversary ring during the move. James created a beautiful replacement. The store is incredible, with wide range of prices. Definitely a fan.
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August 2023 by Laura Smythe
James created a stunning and unique ring for me that tells a story about a significant event in my family. I love wearing this beautiful piece of jewelry that means so much to me and is like nothing else. James is brilliant.
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June 2023 by Smitty Smith
Once in a while, in life, you run across someone who understands what you like and is able to do it perfectly. James has listened, been patient and is very creative. I love to design my own jewelry and the outcome is always beautiful and exciting. As good as it gets! Thank you, James! Nell ((Smith )
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April 2023 by jodi Kucera
James and his team did an amazing job of taking my idea and making it a reality. This piece was very special to me since it was my mom's diamond from her wedding ring and the smaller diamonds surrounding it were from my Grandma's favoite necklace. James and his team put them together in the most beautiful setting that I can wear everyday and feel the presence of my mom and grandma everywhere I go! I left Traverse City 7 years ago to move to Florida and I still have James and his team take care of and design all of my jewelry, there is no one that can come close to his level of talent, customer service and professionalism. Thank you so much James and team from the bottom of my heart.
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March 2023 by David Lundie
I have know James for years he has made so many thing for me. This is my husbands google account .. he is so amazing the items that he has made for me are beautiful.. I just had some things made for me and I am over the moon happy. He also showed my grandson the back room and how jewelry is made, we now have a 9 year old that wants to create beautiful jewelry.. I am blessed to know this man and his staff Laurie Gaylor Lundie /
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February 2023 by Laura Cobb
I recently had the pleasure of working with James C. Smith, a master jeweler who handcrafts his own designs. He crafted a custom wedding ring for me and I could not be more pleased with the result. James was incredibly patient and generous with his time and expertise, taking the time to experiment with different examples to ensure I got exactly what I wanted. He truly brought my vision to life and created a piece that I will treasure for always. His attention to detail and craftsmanship are second to none, and I would highly recommend him to anyone. I look forward to many other transactions in the future with James.Laura C.
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December 2022 by Vicki O'Grady
My husband and I have been customers of James for many years. He is an amazing jeweler. He does outstanding work. He is very fair and trustworthy. We highly recommend him.
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November 2022 by Lisa A.
I couldn't tell you yet. I made a call to ask if they serviced tag watches and no return call or text that I can fine anyway. I will let you know how things turn out if and when they do.
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October 2022 by Leslie Wahlstrom
They repaired my engagement ring prong here beautifully in two weeks (14k rose gold identical and even matched the pointed prong design). Super friendly service and the best outcome. If you need a jeweler in Traverse City, come here. Impressed.
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September 2022 by Amanda Griffin
I brought my custom engagement/wedding ring in for some repairs (I literally wear it all day every day for the last 4 years) and James repaired it beyond my expectations! It looks brand new!! His craftsmanship and service is second to none! I couldn’t recommend this place more—especially if you are looking for a beautiful, thoughtful, custom piece that will last for generations. Thank you, James!
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May 2022 by Jeanne Ingram
I have never had better service than with James C. Smith Fine Jewelry!My brother lost his wife, Lucy, three years ago, and lost his wedding ring as well. I visited my brother this spring and he gave me all of Lucy’s jewelry. I brought all the rings, necklaces, and bracelets in and worked with Traci S., who designed the most beautiful and elegant man’s ring, using almost all her diamonds and gold. Traci was very patient and listened to what I wanted to create. Her knowledge of jewelry and artistry is vast and she expertly fashioned an absolutely gorgeous ring! Her attention to detail is exquisite and I am over the moon with with delight! Thanks you Traci and James. What a wonderful experience.
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November 2021 by Cherrie Castaneda
From start to finish, James, Lindsay, and his team were absolute wonders! My fiancé was having a nightmare finding a place to actually listen to him when designing an engagement ring until his cousin referred him to James. They accommodated exactly what my fiancé wanted in a ring and made it so quick!I wanted a wedding band that was special to the engagement ring that I hadn’t seen in other bands I was looking at. Not being in Michigan, I sent my ring in with my design idea and James quite literally brought my dream ring to life! He was so easy to work with and I am so in love with my ring! Everyone was so responsive, helpful, and worked quickly for our timelines. The beauty and quality of my ring is just unreal as well! My fiancé and I are both so thankful and could not recommend enough!!I included a picture of when he proposed and another after the wedding band was made :)
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September 2021 by Jody G.
I brought them several items that needed to be repaired: resizing of an antique ring, split a necklace into two , and repairing a gold chain. They did fantastic work and were 1/3 less expensive than the jeweler down the street. I'll be returning for sure.
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August 2021 by Shari Wilson
I first met James 12 years ago when I had him design my wedding ring. With painstaking details he came up with a beautiful design that I loved! He also designed my husband's wedding band.He asks a lot of questions about what kind of design you have in mind and incorporates them but also has his own ideas to help you with your vision.A couple years later I went back and had my wedding ring upgraded. Again, he worked with me to come up with a beautiful enhanced ring that I loved.A few months back I went to James again to have a custom ring made out of the diamonds from my mother's wedding ring. The results were stunning. He actually sat with me at his desk and used his jewelry designing software to make a beautiful ring that was perfect for me in every way. He wasn't satisfied until I loved it.I would highly recommend James C Smith Fine Jewelry. James has a passion for what he does and takes the time to make it right. He also stands behind his work and the customer service is outstanding.
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August 2021 by lynne magee
James designed a ring for me from all my grandmother’s jewelry! Exceptional!!! He is a super talented artist!I just adore my ring!Thanks so much!!! I’ll be back!