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March 2024 by Troy Ferrio
The staff, particularly the manager Cindy, are the most professional and experienced staff I have ever worked with.They patiently helped me through a difficult transaction that another KAY store shrugged off and refused to help further. Cindy and her staff expertly handled the situation and turned this nightmare into an amazing trade-in opportunity for my wife and I.As convenient as it is, online retail is killing this in-person experience. This store and it's staff have more than convinced me that nothing can replace the personal touch that a well-trained team provides.
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December 2023 by James Price
Absolutely amazing
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October 2023 by Kendra S
Took my grandmother’s wedding ring to Kay’s to have it sized for me. After talking with Cindy and not being able to make up my mind if I wanted to keep the ring the way it was or turn it into something different, she suggested changing the ring, and put my daughter’s birthstone in place of the diamond. I’m so happy she did! I absolutely love my ring!!! Will definitely be back!! Thanks again Cindy!
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October 2023 by Ben Depeel
Awesome sales and friendly service I'll definitely be doing more business here
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October 2023 by payton massey
Very clean store with beautiful options. Tray went above and beyond the service we were expecting. He is personable, funny, and has a great eye for picking out pieces that look stunning together. He spent a lot of time making sure my fiancé and I could see my engagement ring paired with several band options. We will definitely be returning for our future jewelry needs.
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October 2023 by Trey Sullivan
Tray was super helpful on assisting my fiancé and I today. He spent a lot of time assisting us, and never made us feel rushed. We will definitely be back.Tray is a phenomenal asset to your store.
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October 2023 by Becky Truemner
Fantastic sales staff. We definitely will be back. We needed to special order our piece and the process was flawless and arrived as promised. We will definitely be back again.
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October 2023 by Bianca Baddie
Tray is one of the best , helped me through the hole process of customizing my ring and making it every thing my heart ever dreamed of
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March 2023 by Jacob Flees
Went in to find my wife a necklace and wasnt exactly sure what i wanted to get. The gentleman at the counter gave me plenty of options to choose from and helped me find the right necklace to give to my wife. Great service!
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September 2022 by Google user
We went in to trade in and upgrade my wedding set. I was very indecisive with what I wanted and the gentleman that helped me was informative, inpatient, and creative! He helped me mix and match until I found the perfect combination. I never felt rushed or that I was \\\"wasting his time\\\" with anything. The trade in process was easier than I expected and I walked away with a beautiful Leo diamond.
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April 2022 by Sara Ankerson
We went in to trade in and upgrade my wedding set. I was very indecisive with what I wanted and the gentleman that helped me was informative, inpatient, and creative! He helped me mix and match until I found the perfect combination. I never felt rushed or that I was "wasting his time" with anything. The trade in process was easier than I expected and I walked away with a beautiful Leo diamond.
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November 2021 by Kristina Blanchard
Customer for years. Always a great service! Staff is very accommodating, they go above and beyond to help you!
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November 2021 by Mandy
Love love LOVE my beautiful Neil Lane engagement ring ??, Our sales lady; Gale was FANTASTIC ?We walked in excited and happy, I didn't think we could be any happier and Gale absolutely made it an even happer memory with her great competency, and knowledge, answered all our questions, she was full of smiles, happy, so joyful and delightfu... Thank you Gale for your help and we love love love our ring. Absolutely beautiful.
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October 2021 by Mandy (Mandy)
Love love LOVE my beautiful Neil Lane engagement ring ??, Our sales lady; Gale was FANTASTIC ?We walked in excited and happy, I didn't think we could be any happier and Gale absolutely made it an even happer memory with her great competency, and knowledge, answered all our questions, she was full of smiles, happy, so joyful and delightfu... Thank you Gale for your help and we love love love our ring. Absolutely beautiful.
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October 2021 by Kendra Doty
This where we have gotten a large portion of my beautiful collection and as long as you remember to take jewelry in and inspected with warranty you can't go wrong. Thanks again Kay's for taking care of me and my jewelry.
