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December 2022 by Emily Smith
Absolutely loved this store! Mom and Dad running the store were amazing! She was our own personal shopper!
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December 2021 by Craig B
Absolutely love this store. Had a camp michigan shirt on in the upper peninsula and got alot of comments on it. All positive.
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December 2020 by Susan Hekstra
Ordered a Michigan Love#9, size medium because website says it's fitted so order up if want looser fit. I typically wear size small so I ordered up. This is the strangest fitting shirt. Measurements taper down from the bust line to the hips so I couldn't even pull it past my waist without fear of ripping it. Read some of the reviews and other people mentioned it was too loose at the bottom. Maybe quality control needs to be looked at closer with their production.UPS store quoted me over $10 to mail back. Customer service said they mailed through USPS for $5. Let's hope I can do the same
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December 2020 by Margaret Reid
I purchased a LivnFresh sweatshirt that formed pills on the fabric after only wearing and washing it TWICE. When I reached out to customer service, I received a condescending response explaining how fabrics form pills in the wash and that I could shave them off. I'm very disappointed because my family has purchased several sweatshirts from this company that were very nice. You would expect a $50+ shirt to last longer than 2 washes and half a year. We will not be spending our money here again after experiencing their terrible customer service.
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December 2020 by Matt Barr
If you order you clothes online, want to exchange or return & they don’t carry it In the store you have to pay shipping back then they deduct original shipping cost from purchase (who does that). To top it off they said they were doing extended returns because if Covid-19 but that’s not true... My wife talked to the owner & was horrible to her. By far the worse company I’ve ever dealt with if your smart bypass these scam artist & go with M-22 or High five threads this shop doesn’t belong in traverse city... or northern Michigan at that...
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December 2019 by Tom Canute
I ordered a t shirt for my wife for Christmas. The fit wasn’t quite right so we contacted them about a return. The cost to return was more than the original cost. I was then told I could return it to the store in Traverse City. So, we drove from Grand Rapids (2 hours), but was told by the store that we couldn’t return it there. I contacted corporate again but they basically said tough luck. Obviously we won’t shop there anymore. Worst customer service of any online retailer I’ve encounteredWe contacted you shortly after Christmas. No surprise that you don’t “have record of the call”. You should stick to retail as you have the absolute worse customer service of any online retailer.
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December 2019 by Andrea Boruta
I ordered a sweatshirt online from them. The printing looks GREAT, but what I received was NOT a sweatshirt. I have some t-shirts that are thicker material than the "sweatshirt" I received! I tried to review the shirt on the product page and they never posted it (it said it would be up within minutes and it has been 3 days) so apparently only 5 star reviews are posted? I just wanted to warn others so they wouldn't be upset like I was....
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December 2019 by Erin Hartmann
I have bought two shirts from the store and they both fit weird. I cant explain it. The sweatshirt I just got, I was so excited and LOVED the color has a double hood and wide neckline with a fake zipper. The strings coming out of the hood dont line up so one of the strings looks as if it's coming out of my ear. I live in Michigan and LOVE to support local and wear Michigan Fresh clothing. However I wont ever buy online from here again. If I am up North I'll try on in store and browse to shop, but I just cant get rid of the bad taste in my mouth.
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December 2019 by Collen Bayne
Second week in a row that we tried to shop with you in Traverse City and sadly your store was closed again. One would think your store would be opened the entire week of Thanksgiving. We gave another downtown store our business.
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December 2018 by Amanda Raffey
Shopped here around Christmas time. Great product and awesome store with friendly staff.
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December 2018 by Lon Richardson
20 Jan 2018 11am... Careful.... very picky about refunds/returns. The store employee was absolutely unwilling to budge on a return/refund of a kids sweatshirt that did not fit. Purchased 7 days ago with receipt in hand. 10 yr old Daughter popped the tags when she tried it on. If the tag is popped no refund or return it says on the receipt. They play the “Small print” game. Apparently the tag is worth $58 dollars??? Nonsense for a local small business. I live in TC and loved shopping the store until this happened. I won’t be back.... ever. Recommend folks just online purchase their Michigan gear in case you need to return it ya won’t deal with this tom foolery. The reason to shop local in TC does not apply here... seek elsewhere.
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December 2018 by staticbird11
The sweatshirt I bought was of average quality at a rather high price (Over $50!), but it's nice looking. Then I got an email asking me "too" write the best possible review I could for a chance TOO win a prize. I won't do business with a company that uses bribery for reviews. The poor spelling/ grammar doesn't help either!
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December 2018 by Megan Moreno
No initiative to help resolve an issue I had with my bracelet being "delivered" but I never received it. 50+ dollars spent with nothing to show for it. Between this company and my post office I've never been given the run around so much. An I'm sorry doesnt replace my item or get me my money back. Maybe you should think about insuring your packages livnfresh so you might be able to help your customers out a little more I stead of redirecting and simply stating your sorry.An extremely irritated customer with no graduation gift to give and no money to buy another ??
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December 2018 by Tim Croll
While I am not a native of Michigan, I love this state. These designs are so unique and the shirts are higher quality that anything else that I could find on Front street. These I will definitely wear on a daily basis.
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December 2017 by Anna Mapes
This store is so cute! Staff was very friendly and helpful! Good prices too ?
