LMCU
Credit UnionsHours:
3650 US-31, Traverse City MI 49684 Hours
About LMCU
LMCU is appreciated for its knowledgeable and caring staff who provide excellent customer service. Members have received helpful assistance from employees like Lily, who is personable and resourceful, offering different solutions and responding promptly to inquiries. During difficult times, such as family tragedies, staff members like Spencer Riegler display patience and compassion, going above and beyond to support members. New employees, including tellers and business account specialists like Ben, demonstrate helpfulness and patience, explaining processes clearly and guiding members through account setups. The staff’s professionalism and genuine concern often change members' opinions, highlighting the credit union's commitment to personalized service. Longtime members value the consistency and understanding they experience, especially when technical issues arise or complex transactions are involved. Overall, LMCU is known for its friendly, knowledgeable staff who treat members with respect and care, making banking a positive experience.
Most Recent Reviews
August 2025
Lily has been awesome! She is extremely knowledgeable, personable and resourceful. I got myself into a bind, and Lily offered different solutions and actually worked with me instead of pressuring me towards one solution. She is also very prompt responding to emails and phone calls. I highly recommend Lily!
June 2025
I just went through a very hard family tragedy and Spencer Riegler was very patient and caring while helping me with my finances. He went above and beyond in helping me through this hard time. Thank you again!
September 2024
Ben walked us through the process and benefits of opening a new account for our business with patience and knowledge of personal vs. business transactions and documentation. Staff was helpful and welcoming!
More Comments(15)
You May Also Like
- Traverse City, Michigan
