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February 2024 by J Blonca
Recently took my 17year old cat "Scout" for general exam. Dr. Mason was exceptionally kind and caring with Scout and appreciated the phone call regarding recent blood tests and recommendations regarding his care. Dr Dana is also exceptional with Scout and clinic staff and Techs are consistently very nice.
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January 2024 by Harry Rodgers
The whole staff are friendly and kind. They understand how important pets are.
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January 2024 by Kathleen Gabourie
Love this veterinarian and all of their staff. They always take good care of my puppers
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November 2023 by Sue Chang
I just can’t say enough good things about Dr. Henshaw and the staff at Oakwood Veterinary Hospital. In spite of being a thriving and busy practice, the staff is always caring, patient, and never rushes us. Dr. Henshaw is fantastic with the multiple health issues of our 17-year-old Yorkie/Lhasa mix. I appreciate how Dr. Henshaw anticipates our concerns and understands our needs regarding the care of an old fella near the end of his life (although with Dr. Henshaw's gentle manner, our dog keeps on surprising us!). He’s also great with our cat, treating each animal with care and compassion. I enthusiastically recommend Dr. Henshaw!
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October 2023 by Alexis Motter
Not very happy with the customer service here and more than likely will be switching clinics. The doctor is nice but the office staff is hit or miss. Sometimes they are kind of friendly and sometimes they’re not, at all. My main complaint is that I called on a Wednesday to fill a prescription and was told that I’d get a call from them the next day to be able to pick up the prescription. On Friday, I still hadn’t heard anything so I called them back and asked to talk to the woman who helped me on Wednesday. She got on the phone and immediately got defensive, saying that she told me the doctor would be out of town until Monday, which she obviously hadn’t or I wouldn’t of been calling…I told her I needed that prescription before the weekend and that my dog was out. I asked her to have the doctor call me on Monday and she got an attitude. She called me back about 20 mins later and told me that she had the script filled by another doctor and I could pick it up on Saturday before 12. I live 40 minutes away and was hoping to pick it up while I was in TC for work, that’s why I called on Wednesday. I then had to make a special trip on Saturday to get the script. When I got to the vet, they had the wrong amount of pills in the prescription. I had asked for 30 and they had 60. When she adjusted the prescription, the price went up and she didn’t explain why. I originally was told on the phone that the medicine is $2.60 a pill and then was charged $2.87 a pill. I called the vet today to request a call from the doctor and the girl on the phone seemed like I was bothering her… just overall not happy with this clinic. Waiting on a call from the doctor and then hopefully I will be able to adjust my review.
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August 2023 by B R
This is our little black cat’s primary care vet. We so appreciate the care, cleanliness and great attitudes we experience when we go. Dr. Mason is who our little black cat sees - and he does such a good job listening to us and handling our cat, as well as his supporting staff. We highly recommend Dr. Mason for being your family’s pet(s) vet. Traverse City is so fortunate to have such a good team! Thanks Oakwood Vet!
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August 2023 by Andrew Vangilder
A bit pricey but the vet was amazingListen to us and our pets. Didn't just do what he wanted but listen to what our pets wanted. If your a pet parent you know what I mean. Finding a doctor who understands hairless cats is hard but I'm happy to have found someone who understands these unique animals ❤️
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August 2023 by Michael E. Thue CMA
They have always done such a great job with our pets! They are even great with my pitbull terrier, which does not like going to the vet!
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June 2023 by Claire Chadwick
I feel so fortunate to have found Oakwood Animal Hospital and Dr. Henshaw. My cattle dog is very active and had developed and intermittent limp. The staff was accommodating, and were able to fit me into his schedule as he specializes in orthopedics. Dr. Henshaw was so good with my dog, and put him at ease during our visit. His diagnosis was spot on, confirmed by a physical exam and xrays. Even though the diagnosis wasn’t what I was hoping for, he gave me hope that we can manage his shoulder arthritis by managing his physical activity in a better way. One month post visit, and I see a big improvement in my dog. Thank you Dr. Henshaw and staff.
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April 2023 by Ty hayman
Use to be a 5 star place. Prices increased 100 percent. When asking questions about the large price increase since I thought there had to be a mistake on the price (over $370) of a normal annual check up on my pup...The response by staff was that if money is an issue, maybe I should consider a different veterinarian (unprovoked response). I have a professional career, giving away money is an issue regardless of how much I make. So I gladly took their advice.
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February 2023 by Dylan White
Had an appointment with Dr Mason for my Shiba and GSP, which he provided a lot of value and information regarding environmental and seasonal factors that I should look out for with both dogs given one is a hunting dog and the other is an occasional outdoor enthusiast, and what vaccinations he suggested. Very kind, and informative, would highly recommend.
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February 2023 by Goldie Smithfield
I've gone to them for every animal I own and they're always super nice and friendly. They listen to my concerns and we talk about solutions to issues with my animals health. Thank you!
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January 2023 by Emily Lyon
Took My 5yearold dog to this vet for the first time today and was very pleased with the staff and the doctor, My dog felt very comfortable at this place. I will recommend this place for anyone who is looking for a vet for their fur babies in the future.
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December 2022 by Donna F.
I’ve been going here for years but ever since they moved to the new building they are Constantly up charging every visit, they quote one price over the phone and give you a completely different price when you checkout.
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November 2022 by caitlyn bodamer
We've spent the last 3 years bouncing around vets where we live about an hour and a half away. This place is worth the drive. The vets are amazing, and so is the staff. Every time we go our experience has been stellar. We've now had three surgeries for different dogs for different issues, and everything has always gone smoothly. 15/10 would definitely recommend.
