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March 2023 by Kaylee Bisel
I already miss my stylist Shaelyn - but the management at H+B treats their loyal customers so poorly that I can no longer go there.I'm one of those people who books months of hair apps out in advance, so I never cancel because it would throw everything off.Last week, 22 hrs before my appointment, I was under the weather and called to cancel.Janice (the Front Desk Director) answered and I learned that there's a 24 hr cancellation policy and I would be charged 50% of my appointment ($90).I asked nicely if that could be flexible, because I really could keep my appointment, I just didn't feel right coming into the salon when I wasn't feeling well. I didn't want to get other people sick.The confrontation I felt booming through the phone from Janice after that, cannot be emphasized enough. She told me that I missed the deadline and if I didn't want to get charged, I should put a mask on and come to the appointment.After asking (calmly, nicely) if I could speak to management, Janice called me back to confirm that she herself, as management, decided that I would be charged.She wouldn't even let me speak. I had to disarm her by asking her to calmly take a deep breath. It was unreal. I was just trying to do the right thing and I felt like I was being attacked.I never received a call back from Janice's manager like I requested, but I was eventually granted a free cancellation. Unfortunately I also had to cancel the 4 other appointments I had scheduled there, as well.
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January 2023 by Alexandra Bogdan
I went for an ash blonde balayage and walked out with the same golden blonde hair that I came with, I would even say darker.I would definitely not recommend this place for color services.I am very disappointed and paid over $300 for something I didn’t even liked or asked for.Service: Balayage
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December 2022 by Sarah Klimkewicz
Where do I start.....I called and asked for their BEST stylist for high maintenance blondes with extentions. After a 3 week wait I got in to find a new girl whom had never colored hair with extention and didn't know what a base bump was. She was terrified to touch my hair but co suited eith the owner. Needless to say after a 4 hour partial, my hair is trashed. Literally will take me a year to grow back. Now the extention stylist part. Moved up my sewn ins. Cracked all the beads.....weft was FALLING out!!!!!! Had meetings in Chicago, needed help. Had to drive 3 hours to get my hair fixed because the extention girl wouldn't call me back. After 2 weeks.....don't get me started on my eyelash visit. Asked for classic, was shocked to see hybrid in the mirror!!! Never said anything cuz....ok they looked good. But seriouslyWhere are you owner or manager???? I begged for a call back. Always got the front desk.
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November 2022 by Miranda Borbolla
Abby did an amazing job for our wedding. Abby is super talented and I felt absolutely beautiful on our special day! I would recommend The Hair + Beauty Lounge to any bride to be! Thank you, Abby!
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November 2022 by Felicia “Littlewoman64”
Very accommodating got me in at short notice for a wedding updo very very close to Traverse City did a great job. Very happy with send anyone looking for to get their hair done for a wedding there give 10 stars.
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October 2022 by Megan wood
Jeanna did an amazing job taking my blonde highlights to a red balayage! I was nervous to go red, but Jeana was super encouraging & made my hair look & feel so healthy.Services: Hair coloring
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September 2022 by Kaileigh DeForest
New to the area and was looking for a high rated salon to start going to! I got my hair colored and styled by Ellie and she did AMAZING!! She was very sweet and explained everything to me thoroughly! Definitely going back! ❤️
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April 2022 by Maggie McGurn
I came to Hair + Beauty Lounge for my bridal hairstyle, and I am so glad I did! Whittney did my hair, and she was absolutely wonderful. She did a hair trial with me a couple days before the wedding, she listened to what I wanted and asked questions to make sure we were both on the same page, and she frequently checked in and showed me what she was doing to make sure I liked it. I knew, coming into the salon, that I was going to be asking for a style that required more hair length than I had. So I was prepared to hear that my dream style wasn't going to be possible. However, Whittney pulled it off beautifully! It was perfect. I was so incredibly happy with it - and it stayed in place all night long!Service: Hairstyling
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April 2022 by anne buckley
I am an out of state bride. We got married at Crystal Mountain last weekend. This is my first review because my hair and makeup service was that good. My bridesmaids gushed over how much they loved their makeup. Abby did my hair and makeup. She made me feel comfortable, she was timely, and she did a fantastic job.I have to say up do’s scare me because everyone has their own style. But Abby was literally the best thing I could have hoped for.Services: Makeup services
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July 2019 by Michael Allen
Got right in, friendly, and great work
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July 2019 by Alex M
Found a good stylist and only trust her to cut my hair. Ally pays great attention to detail.
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June 2019 by Lorie domke
They have great prices for great hair cuts on men.
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June 2019 by V Gonzales
They got me in pretty quickly even with no appointment. Alexa did a great job on my cut and color!
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June 2019 by Jenne Fast Giddis
Great place to get your hair done!!!
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May 2019 by Wyatt Nied
If you are in need of a haircut or are unable to go anywhere else, still would not go to Regis.
