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April 2024 by Erin Pardo
My favorite store for sneakers! Love the technology to get the perfect fit and I always get excellent service. Highly recommend!
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April 2024 by Indyana McCoy
Staff was extremely attentive and helpful with running product information. Will always go there for my running needs! Thankful to have people who have running experience as well so they know what you’re looking for while training for half marathons, marathons, or everyday running training.
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April 2024 by Sara Billingsley
I started walking everywhere I could and I very much needed better walking shoes. They did a great job of figuring out what kind of shoe I needed and my shoes are so comfortable.
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April 2024 by Brandon Sarber
Wow! Regretfully, I dont normally write reviews, but had to share this one. My wife, my son, and I stopped in roughly 20 mins before close. I could see how this may be frustrating to some. Not to Alison though! I told her we were looking for spikes for my sons 1st year in track. We were told that what we were looking for were not available. I didn't want to even ask because of how little time was left before closing, but I asked "is there any way you could help us fit him?" Alison, knowing full well that we wouldn't be spending money, didn't hesitate. She brought out different shoes, explaining more in 15 minutes than I had learned in my hour or so of research. Through this, and through talking with my son about his running plans, she found us a pair of spikes that would work great for him. She gave him socks to try on as to make sure of fitment. Asked him to try on both shoes. Asked him to jogg around. Doing everything to make sure they were the right fit for him. There was no expectation that I'd be buying anything, but I ended up buying the shoes and the socks! We need more Alison's out there. Primarily to help these kids, but also some parents who could easily make mistakes when their children are interested in new things. She made it more than easy. I'd say an enjoyable and informative experience more than anything. To think I may have just bought something online instead of walking into Fleet Feet?! Will recommend anyone looking to visit Fleet downtown. ?? ?
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April 2024 by Cari Slot
Excellent sales staff, great sizing assistance. Will definitely buy from them again.
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April 2024 by E Dritsas
Great service! Welcoming, prompt, personal service by friendly, knowledgeable staff!
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March 2024 by Christa Reiffers
Went above and beyond. Useful technology for specific shoes for your needs.
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March 2024 by Joey Dunphey
I can’t recall the name of our salesperson but it was a young lady, married and full of personality. She was awesome. Waited on 4 groups of people at one time and still made my daughter (who runs for SF and loves her) feel like she was the most important person in the room. I’m a medical device sales manager and I want you to know I’m going to offer her a job someday. She’s incredible and probably won’t leave fleet feet, she seems like the loyal employee who does what she does out of love for the running community. I was going to buy my own Hoka shoes online but I’ll come back into the shop to get mine. You guys rock! Best shop in town.
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March 2024 by Meagan Rinck
This store is amazing!! Great customer care and support and amazing testing for shoes. Also Bonus lots of gear.
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March 2024 by Abbey Ehlers
I love the downtown Traverse City Fleet feet! The staff is always so friendly, knowledgeable, and helpful. I always leave with what I need :)
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March 2024 by steve fairbanks
Excellent experience, very professional and friendly staff
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March 2024 by Danny Hanson
Great selection of shoes and other products. The staff was incredibly helpful and I’ll be back for any additional running needs!
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February 2024 by Vickie Hart
The staff was very knowledgeable and helpful. Great selection of shoes and sizes.
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February 2024 by NMI_Dryfly J.P
As always customer service was above and beyond many local retailers in the area and product knowledge about all products we purchased and looked at was above what we expected and even gave suggestions and detailed explanations when my wife was looking at a new brand of running shoes.
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February 2024 by Wes Sovis
Excellent staff. Always super helpful and kind. Best place to buy running shoes.