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September 2023 by Marti Krusell
Ten months into a new engine for my Outback and it failed. This business promised my mechanic that they would pick it up, but did not. Calls have not been answered and I am still without a vehicle one month later.
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June 2023 by Chris Joseph
Bought a vehicle from this man. He is a liar and a thief. Vehicle supposedly had 115k miles. Come to find out he swapped the cluster and its actual miles are closer to 200k (last reported at 197k). Had a god awful and ineffective wiring bypass on the A/C clutch wire and claimed the A/C worked when it did not. I wouldn’t trust this man to work on a golf cart. DO NOT do business with him.
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June 2021 by Mark Allen
I live in Ft Wayne, In.
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May 2021 by Lisa D.
Negative stars! Oh- and the incompetence of SSI keeps coming. Was having new issues so took it to REAL Subaru specialists -an actual Subaru dealer- only to find out that SSI put in the oil lines backwards! Yet another thing we will have to fix with the engine because they didn't know how to do things properly! Would not have a toy car fixed here, much less a real car.
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January 2021 by Ron Kozera
Outstanding work!! Very fair prices!!
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January 2021 by Ryan McLaughlin
Very slow to respond.
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July 2020 by J P
I would never get my car fixed here they have no clue what they are doing as they use cheap and old parts that are usually from other broken engine to fix whatever your issue is. DO NOT TRUST THEM. GO TO SUBIE GUYS NEXTDOOR!!!!!
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March 2020 by Tina Sims
I purchased my 2010 engine from SSI Subie. They “forgot” to drill out the plug for the EGR valve. I had to pay my mechanic his labor hours to remove and reinstall the engine so that Jerry could come drill it out. Jerry said he would pay the mechanic but did not. I had to pay the mechanic to get my car back. Jerry quit answering emails and stopped returning messages. I never did get reimbursed by SSI Subie for the added expenses due to their negligence. SSI Subie’s lack of ethics cost them every possible customer I can tell my story to.
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March 2020 by Lisa Eggert
If I could give negative stars I would!!
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February 2020 by Lisa E.
If I could give negative stars I would!! Do NOT give them a penny!! This company absolutely does NOT stand behind their work!After getting what they called a "long block" for a Subaru, we ended up at the actual Subaru dealer with an engine leak. The REAL Subaru specialists at the dealer said absolutely that the leak was an error on SSI's part... and that the "long block" was not - by any industry standards- a complete long block engine. Can't wait for our attorney to finish the paperwork and handle this! SSI claims "not their responsibility" (Really? Who rebuilt this entire engine?) So, over SSI's refusal to stand by their workmanship and to reimburse the $800 that we had to pay out now to have the dealer fix it correctly, we will now go after ALL the false claims and faulty workmanship. Buckle up SSI!
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November 2019 by Brandon Modrak
Great service, motor was built quick and is very reliable and healthy. 100% would use SSI again. I never had any contact issues and it was even during the holidays when my motor was being worked on.
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June 2019 by DJ S
Ordered engine with new timing components. The timing components were never shipped and I have had no luck contacting the company since. Have called at least 10 times and sent emails over the past few weeks. I am being completely ignored
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April 2019 by Luke Swank
BUYER BEWARE. I would not do business with company if I were you. My Subaru dealership verified internal engine problem as well as my personal mechanic after the engine did not work AFTER ONLY HAVING IT FOR A WEEK. He did not honor warranty and conned into sending the engine back only to say he was keeping it as collateral for shipment costs. He had told me I could pick to have a new engine or refund and then did not honor what he had said. It took 3.5 months to get nothing from it and now I'm out the original core engine. Horrible customer service, horrible communication, horrible business practices and horrible person to deal with. He will tell you he has so many years experience and never had issues but that is likely not the case as it wasn't in my experience. Business is not honest. WOULD NEVER RECOMMEND THIS BUSINESS!!!
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February 2019 by Jack Rowell
Super fast and honest!
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January 2019 by Chris Pompileo
SSI Subie Specialists did a great job on our 2008 Outback. It has never ran so good! Thank you SSI!
