-
October 2023 by Terry Badour
I am from out of town, and they took care of my brakes in a timely fashion considering I had no appointment. I ended up needed a full brake job for the front, that 2 other shops simply lubricated. My brakes starting acting up again and were nearly locking up. They were getting very hot, and I was desperate to find a shop, or just pull over, and have it towed. They got it very repaired quickly.Very friendly staff.Service: Brakes
-
October 2023 by Erin Edenburn
Absolutely amazing people to work with! Truly an amazing group of people. Thank you all for coming together to help with the rotor/break issue on the Land Rover/not Kia.
-
September 2023 by Jordan S.
Very honest and organized. They communicate what needs to be repaired and what repairs can wait and they don't try to fix things that aren't broken. I know if I make an appointment with them and drop off my car in the morning, they have it done by the end of the day. They're fabulous.
-
September 2023 by Meredith Panning
I highly recommend Sullivan Auto Clinic! Very friendly staff and fair pricing. I needed a belt replaced due to it making a squeaky noise. Got the belt replaced, but it was still making the noise so they picked up my car up from my work and tightened the belt for no charge. Amazing service!
-
July 2023 by Lindsey P
Great customer service! We had transmission problems and they squeezed our car in and checked it out quickly. Good communication and fair pricing.Service: Transmission repair
-
July 2023 by David Olsen
Very friendly staff, responsive, quick, and good work. Really helped me out while I was up north and needed breaks/rotors. Highly recommend.
-
April 2023 by Mr. Banjos
Has always provided quality work, never tried to coerce me into something more that I didn’t initially agreed to, and I’ve never had to worry about being cracked
-
January 2023 by Charles Kendall
It was easy to make an appointment and they got me in quickly. Customer service rep (Brenda I think) asked good questions and was easy and pleasant to work with.Service: Oil change
-
November 2022 by mason palmer
As the person responsible for keep the Flood Fighters vehicles running and safe. I’ve used many auto shops around town. I have had good service from many of them but with Sullivans my experience was amazing, they diagnosed it spot on, vehicle went in right away, they it had done very quickly and ahead of schedule, below estimate, and estimate was more then fare to start with. The work seems perfect too. Thank you
-
May 2022 by Lauren Norris
I love this place. They take really good care of my truck. These are honest and friendly people. I'm mechanically inclined so I know that they are fair with their pricing for the parts as well as the labor. They'll also do a complete check of your vehicle, thoroughly, for just over a hundred dollars. I manage a quick oil change location in traverse city and their cards are the only ones I hand out to my customers. They've gone about and beyond to work with my schedule. I really can't say enough good things!
-
November 2021 by Christina Richardson
Friendly , efficient, service oriented. Old fashioned great local service. I will absolutely use them again in the future for my car care needs. Thank you for great work.
-
August 2021 by Navneet Dhami
Had a quality experience with Sullivan’s. They went above and beyond explaining the whole process to me.
-
January 2021 by Premier Outdoors
Ran into some trouble with my truck today with a big storm on the way these guys were excellent when out of the way to get my truck in and fixed and back on the road before the storm highly recommend Great people very professional excellent pricing
-
November 2020 by Jason Hughes
On a trip up to the Traverse City area my vehicle's rear end locked up so I had it towed to the dealership. They quoted me $11k ? I talked to a few local shops and no one had capacity to take my vehicle, then I talked to Sullivan and they were happy to help. I had the vehicle towed to the shop and they gave me an accurate estimate which was less than half of what the dealership quoted me. I picked up the car today and drove it about 240 miles, everything worked. Thanks Brenda and team for taking care of me. If my car breaks down again in Traverse City I know where to go.
-
February 2020 by Bobby Vastakis
Great team to work with!
