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March 2024 by Richard H.
I got a very nice gold and diamond butterfly pin for my wife here. She loved it. Before I went to Vince's, I tried 4 other jewelry stores. A great place for a nice gift.
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October 2023 by Chuck Crawford
Always been great help. I’ve bought and sold over the years with complete satisfaction. Going back soon
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October 2023 by Sophie Nye
I bought my engagement ring here with my partner and got a gorgeous diamond ring for under $1000 which was our budget. Vince was super friendly and helpful. I came back six months later to get it shined and cleaned which he didn’t charge me for to my surprise. There’s a wide selection of beautiful rings, and Vince is really knowledgeable and friendly. I would highly highly recommend this place to anyone looking for a ring, necklace, earrings, or any sort of fine jewelry! Thanks so much Vince!
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August 2023 by Andrea Brunackey
I came in to pick up a bracelet that i had repaired. I walked to the counter and was verbally assaulted by Vince because I didn't park my vehicle inside the "lines" in the empty parking lot. He would not release my property until I parked my car inside the "lines".When I brought the bracelet in initially he said he was surprised to see me after loosing a diamond out of my ring while he cleaned it.. If he hates customers, I'm not sure why he's in business. Plenty of Jewelers in TC that are mentally stable.
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June 2023 by Jeffery DiRosa
Best jeweler in Traverse City. I have been doing business with Vince for more than 25 years, and it has always been a great experience.
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June 2023 by Maria Troesch
The place is really nice. I will be back
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March 2023 by Anthony Reed
Do not sell to this guy. If you were a honest person Vince you would have gotten the better jewelry. Vince is a foolish man.
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March 2023 by Anthony R.
Bad business practices. Stay away let this fool go broke.
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January 2023 by Amy Hoxie
I have some inexpensive jewelry that has GREAT family and sentimental value to me. It is old and at last, my ring and earring gave in to time of being worn and broke. I read reviews and asked my family to refer me to someone and decided to take my jewelry to be repaired. I was humiliated and embarrassed beyond belief when this store let me know” my jewelry was not real diamonds and “valuable” precious metal. Okay. I get it. It is merely sterling silver and semi precious stones but the need to make me feel less than worth your time and effort was hurtful and cruel. I will never set forth in such a callus and intensive business again and I realize it doesn’t matter to them … but it mattered to me. A simple referral to someone who actually cared or could help me would have been sufficient. No need to make me feel like a waste of his time in front of other customers. I left in tears and and I was leaving he asked “ who referred you here so we can thank them”. I refrained from saying what I actually felt and just left. Sorry I didn’t meet your standards. What a horrible experience.
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December 2022 by Dian Gruber
What a pleasure to deal with a business run with integrity.We used their services for buying outright and selling on consignment our estate jewelry. We dealt directly with Vince who we found to be a man of word. He did what he said he would and was able to get the prices quoted.We highly recommend his business.
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September 2022 by Lanae Sambrano-bartz
Absolutely terrible human in the way of customer service. Vince has no regard for how hard people work for there money. Do not put your trust in this business. I wish I would have looked at the other reviews before I gave him my money.I told him I was dissatisfied and he said he didn't care and that I could leave a bad review and it wouldn't matter.I was shoked at how I was treated. I get the feeling that if my husband had been there I would have a different story to tell.
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September 2022 by H Giddis
So friendly, knowledgeable and professional. Bought my dream wedding ring set and could not be happier!!
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September 2022 by Herbert Bartz
If I could leave less than one star for this man I would. If you enjoy doing business with a scumbag who literally is willing to yell at people in front of other customers because he somehow thinks he's infallible then Vince is your man! A misogynistic disrespectful con artist. Never been less satisfied with a purchase.
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February 2022 by Jesse Johnson
I have been selling my scrap gold to Vince's for years and I always receive great service and a great rate for my gold. They also have beautiful pieces there.
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January 2022 by renee golden
He was paid almost $400 to replace a diamond on my engagement ring that was my late mother-in-laws ring. It was in the family for almost 50yrs. Fast forward, my bff of 35 yrs/fiance was having a really rough time emotionally and financially and he went in to sell it. He was given $150 and then told "lay off the sauce"! Sooo he knew he was drinking and totally distraught and yet makes a deal with him?! I went in to ask to buy it back and explained the situation. He treated me like a leper! He refused to allow me to buy it back as he told me he wouldn't sell it to me! Unprofessional, cheap and judgemental are but a few adjectives for this guy! Wished we read all these reviews before going in there! Highly suggest anywhere but there! Good luck to anyone that does, sincerely with you the best!