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December 2022 by Catherine Hansen
I have had to use this body shop twice now, they have been super friendly, always met the deadline, and even worked overtime to help me fix my car before moving my son across the country. They made the process painless, all paperwork went through them and the insurance company. Mark put in overtime to help get us back on the road before my son's departure to move to Colorado. He was super helpful and very friendly. I have had very bad experiences with other dealerships for repairs, but Williams Honda has been great every single time with purchasing, customer service, repairs, and sticking to their deadlines to help us get back on the road quickly.Service: Body & Trim
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December 2022 by Gary Tsai
This is my second time using these guys. They have always been on schedule, very friendly, do excellent work, and have a good shuttle service. Thanks especially to Mark for providing good customer service.Services: Steering & suspension repair
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December 2021 by Dan Reed
Left my car for a scheduled estimate for 7 hours. When I arrived at 5p to pick it up (after no call to update it’s status) I was informed that no estimate had taken place and in fact I wasn’t even on the schedule.Being busy is one thing. And understandable. But poor communication and acting like I had done something wrong is another.Extremely disappointed of this customer service on my Williams leased vehicle. Will most likely look outside of the company for this a future work.
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December 2021 by Madeline Kramer
I called ahead to schedule an appointment while I was already heading in town for an oil change. When I came, I was told the tech was busy with a walk in. Just as he was finishing up, another walk in came in and he went to help her and I was asked if I could come back at a different time or make an appointment another day. Apparently, I hadn’t been given an appointment when I called in, I was just written down…? I still can’t explain why the second walk in was given preference over me when I had already been waiting for 20 minutes. I am very disappointed that my time was wasted
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December 2021 by John Dost
Do a great job. Recommend