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October 2023 by MOLLIE WALLACE
I will say this location has a very great employee by the name of Nate. He was very kind to bring me a receipt, so I didn't have to make another trip to the bank today. He really did go above and beyond. Thank you Nate.
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February 2023 by Broderick Mcpherson
Ohh great
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February 2023 by Axel Elliott
Great customer service
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October 2022 by Sonja B.
Be warned. Do not use this bank for a car loan. If I knew how to start a class action suit, I would. For six months I made my payment and paid extra to go toward the principal, ( allowed under my contract). Every month I had to call and personally have an agent take my payment as their web site will not let you add extra money even though there is a spot for it. The sixth month again I have to call because now my October payment is half of what it should be. I requested that she put the principal where it should go and I need to make my regular payment. She would not take it. She informed me that I had to make the smaller payment and it would be adjusted the following month. I told her that made NO sense and I did not want my credit damaged. It did not matter. Before you know it I am bombarded with calls from India saying they were from the bank and before they could talk to me I needed to give them my address and the last four of my SS#. Of course I thought it was a scam. Then, on a Saturday after the bank closed, I got an email to call them if I was having financial problems. What??? Finally, Monday morning a dun comes in the mail with a $15 late fee. I was so angry I asked my husband to go to the bank and get a certified check for the exact amount they showed on their web site that was my pay off. When I closed my account out in one of their branches, the cashier and manager assured me I was paid in full, gave me a receipt and I left. Nope, this bank then charged me another $46 dollars. DO NOT BANK THERE!!! Seriously, if anyone ever hears of a civil suit, please let me know. I will be the first in line! God bless!
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February 2021 by Hugh M.
I received a business check from one of Fifth Third Bank's business customers today and took the check into the bank to cash it. I presented the check to the teller with my driver's license and even offered my thumb print. The supervisor said the bank first needed to create a "profile" of me before cashing the check. She asked for my social security number, which I offered, but then said Fifth Third Bank would charge me $32 to cash their own check! Of course, this was all a ploy to get me to open an account with their bank, which they tried to do saying that if I opened an account there would be no fee. Like that will ever happen. I know it was cold outside today, but that is no excuse for Fifth Third to be putting their hands in my pockets! It is simply unethical to cooerce people into joining their cabal by charging them for not joining. Refusing to cash their own check without such an exorbitant fee is shameful. I walked. I can only imagine what other schemes Fifth Third Bank practices to nickel and dime their customers. There are lots of banks who don't try to screw over average people. I plan to look elsewhere for my banking needs. You would be well served to do likewise. Good luck.
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February 2020 by Frank Buck Craddock
I went to fifth third over a month ago to talk about refinancing. I gave the girl all my info, then told her let me know. I'm in no hurry. Over a month still no call. I walked into there yesterday and tried again. Teller says let me set you up with the woman in that office, and she points. I said Im not dealing with her, she never got back to me when I came in here before. so I end up talking to a guy named Phil. he took my info and promised me I would hear back. the following morning a woman left a message saying she was from fifth third. so I called back 2 times yesterday. no return calls. I'm done with these jackholes!
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December 2017 by Ms. Brizown Kasey Brown
I love this 5/3 location. Most of the tellers know me by name and they are always so sweet and helpful. I'm talking about you, Vicki and Sharon!! The whole staff is great.
