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August 2023 by Wanda B.
We are VERY PLEASED with our moving process. From the time I spoke with Durand Watkins, our moving agent from Imlach, on the phone he put my mind COMPLETELY at ease and just 'took control' my stress levels went from a 10 to a 1!! His follow up calls ensuring moving dates, prices, and all the info we needed were extremely helpful. The followup calls from Shauna and Keri were extremely thoughtful and showed the concern this company has for its customers and excellence of service!We used Imlach movers in 2009 when we moved from Michigan to Colorado in the dead of winter and snow storms, used them to come Back to Michigan in 2018 (Durand was our agent then also), and when we decided to move from Upper Michigan to Phoenix, during the heat of the hottest summer on record, the Imlach team got our belongings there safe and sound! THREE TIMES using them have been an excellent experience. They care about their customers and the excellence of service is outstanding.Now a word about the driver and his team he hired in Michigan, then again in Phoenix. John Brown! He's the MAN!! He kept in touch by phone calls and let us know the status of pick up and delivery. He and his team had us packed up and then unpacked and NOT ONE SINGLE THING WAS BROKEN!! They were extremely courteous and fast!! Also i would like to mention the pricing was very reasonable for the move(s) also. Very important..Thank you to everyone who made this move a smooth transition for us.Highly recommend Imlach Movers!God Bless you all!
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January 2023 by Beth Koons
This is our second successful move using the Imlach Group and we couldn’t be happier. Durand was professional and thorough and kept us updated throughout the entire process. Keri was patient and kind and also extremely supportive and helpful. The Imlach team are top notch and know the moving business. We speak from experience having been through over 15 moves in our lifetime to include an overseas move. Shoy and his crews on both ends were equally professional and experienced.Truly the best! The teams worked in a timely manner and were pleasant and respectful. All furniture was delivered without a scratch! Thank you Durand, Keri, and Shoy for making this move another stress-free experience! We will definitely refer you to our friends. The Imlach Group is more than a five stars organization!!
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December 2022 by Esther Lowry
My move with Imlach went smoothly and was definitely reliable and the crew was polite, courteous and HARD WORKING. All my belongings were moved with care and nothing was broken or damaged. From the first phone call to the final move I felt that everything was under control. I definitely would recommend Imlach for their professionalism and reliability.
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October 2022 by Cynthia :]
We had a company long distance move about a year ago, the Packers and movers were pretty good for the most part, I didn't know I should've watched their every move, had several items of jewelry come up missing...they told me to call my insurance company...why should my insurance company have to pay for something that was stolen while your company was moving us, I will refuse to move with this company again. One thing I can't stand are thieves, please don't comment telling me to call you... because you didn't do anything for me then, why would you now...Thanks but no thanks! Do Better and hire more trustworthy workers and other extra hands
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October 2022 by TimsShorts
Employees at both the load and unload end were great. The best you hope for is a smooth move without damage. We got that AND friendly and considerate people.And if they had a question on the placement of anything, they asked instead of guessing and moving on. Thanks Imlach Group.
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September 2022 by S L
We were able to have our questions answered ahead of time, during and afterwards by Imlach Relocation director Durand. He was ready to help however he could before pickup and after drop off. I didn’t realize he was with Imlach but thought it was Atlas. He was a pleasure to talk to and work with in every conversation. The moving crew wasn’t what I expected after talking with him. Imlach driver and movers showed up ready to go with Atlas written across the semi. I had to ask their names and see Imlach on their shirts to make sure I knew who’d be working with me. They seemed to do good work. They wrapped couches and dissembled what they could. Every item was numbered with a sticker and loaded into a computer. The delivery date changed due to weather by a day so the driver called. We were able to secure a rental home the day before delivery and have our stuff delivered there instead of storage. If you do not have something covered, it will likely have some sort of damage so pack well or make sure the movers pack well. They stack and cram every space tall and wide. The job got done but I’m sad to see more damages as I unpack. So good and not so good things in there.
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June 2022 by Eli Mefford
My company contracted imlach to move me and my fiance to my new job site almost 2,000 miles away. I have nothing but great things to say about each part of the moving process. All the backend support/assistance I received from the company has been great. They were very helpful, understanding and responsive. The movers themselves were very professional and moved everything out quickly. I had never hired movers before but they made me feel very comfortable and I will certainly be hiring movers for my next move.
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May 2022 by Grayson Fish
We had a wonderful experience moving with Imlach Group!Our movers Stefan & Kevin were very polite & helpful throughout the whole moving experience. They communicated with us on their arrival to each house , packed up our whole apartment, drove it a far distance without breaking anything. They brought boxes to the new house room locations & assembled furniture. They were diligent with time & tried to make an effort to be accommodating to us during the moving process ( such as packing various items at the end to accommodate our needs & comfortability with the moving process). Imlach checked in with us through each step to ensure the process was going according to plan.We cannot recommend them & this moving company enough! Thank you for all your help.
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April 2022 by April Shotwell
We relocated from Michigan to Florida and needed a very reliable and cost effective moving company. Imlach did a great job scheduling and moving our belongings. They follow up with you to ensure that everything is going smoothly. We will definitely recommend them to our friends and family.
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April 2022 by Chris Jakubek
I was quite pleased with my dealings with Imlach right from when Durand came out to evaluate what I had up to when the four movers delivered the last load of furniture and boxes. I appreciated the fact that they brought runners to protect floors and carpet. They even stayed to help my son set up the light bridge and mirrors on my bedroom set. Job well done!
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April 2022 by Mary Kearney
Imlach Group was able to move my car and belongings across the country in just a few weeks notice. They made the process simple, efficient, and stress free and all of my belongings arrived intact. Shout out to Grant and Durand for being awesome!
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March 2022 by Clara Stevens
Contrary to what is usually the story with movers, I had an amazingly good experience. To begin with the price was fair and the estimator was clear about all the details of the quote, I had a choice of days when they could arrive and in fact they were exactly on target. All of the workers were courteous and gentle with my possessions. John Brown, the driver was amazing as was everybody that reached out to me during the process and delivery, again right on time as promised. I can highly recommend this company for both value and quality. Better than good. Excellent! I am extremely pleased and would without a doubt use this firm again.
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January 2022 by Brian Mallams
I called for a quote to move a 200lb stone tabletop from the store to the home and I was told that the job was too small for them. If it's like that for a small job how can I recommend for a big job? I can't so I wanted everyone to know not to waste their time on smaller requests.
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November 2021 by Jerry McGowan
Our first move by a professional team, and I want to say that it was flawless. The communication from Durand (Director, Relocation Services) we exceptional. He came out and gave us plenty of options and discussed the process with us as he was estimating the items to be moved. We ended up packing all of our belongings ourselves, except the furniture. Imlach Group called and confirmed the truck load date a few days before the truck arrived. The driver, Eric, Shawn, the master Tetris packer, and the rest of the team were very respectful and treated our belongings as if they were their own. They laid out mats were the dollies would be used and wrapped the doorways with blankets so they wouldn't get dinged up! They wrapped everything with moving blankets that wasn't in a box. While the team was loading the truck I received several calls to inquire how the load was going and if we had any issues. The truck arrived on time for the unload and that team was also extremely courteous and carefully unloaded and transferred our belongings to their designated spots. It was a very stress less move, and not one ding or scratch in any of our furniture and no damage to any of items we boxed ourselves. I would highly recommend Imlach Group to anyone needing relocation services! Well done team, and thank you for taking great care with our items.
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November 2021 by Stephanie Lindholm
We were able to have our questions answered ahead of time, during and afterwards by Imlach Relocation director Durand. He was ready to help however he could before pickup and after drop off. I didn’t realize he was with Imlach but thought it was Atlas. He was a pleasure to talk to and work with in every conversation. The moving crew wasn’t what I expected after talking with him. Imlach driver and movers showed up ready to go with Atlas written across the semi. I had to ask their names and see Imlach on their shirts to make sure I knew who’d be working with me. They seemed to do good work. They wrapped couches and dissembled what they could. Every item was numbered with a sticker and loaded into a computer. The delivery date changed due to weather by a day so the driver called. We were able to secure a rental home the day before delivery and have our stuff delivered there instead of storage. If you do not have something covered, it will likely have some sort of damage so pack well or make sure the movers pack well. They stack and cram every space tall and wide. The job got done but I’m sad to see more damages as I unpack. So good and not so good things in there.
