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October 2023 by Dawn Quillen
This place is never open. Even during posted hours.
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September 2023 by Jonathan Tobin (jonnybgoode)
My Wife needed assistance with Her cellphone. The Technician helped Her out greatly. He told Her to call the main office. She did so in the car outside the office. The Technician Helped Her out Wonderfully and My Wife is very Happy and pleased. I would recommend this business to Anyone. I hope that this helps.
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August 2023 by Samantha MacDonald
I sent my mom up to metro to ask for help setting up her new iPhone (I’m out of town) and they tried to charge her 40 dollars?!!! Mind you all you have to do is connect to Wi-Fi and log into an iCloud account to set the phone up. She’s been very loyal to metro and that store specifically, but trying to take advantage of a non-tech savvy person is not okay. I can understand a small fee for the few minutes it would’ve taken to help but that was the equivalent of charging $40 to fill someone’s tires with air. Do better—you just lost a customer, and it doesn’t look like I’m the first reviewer to feel this way.
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November 2022 by abbigail berg
Horrible experience, I was charged 70 dollars which was claimed to be the service and insurance, but when I finally got my phone on and transferred fully it says I need to add insurance. And my bill is 49 a month. So in all reality what did I pay for. If I was charged and still have to pay for the insurance what was the 70 dollars for?? I called the store 6 different times for no one to answer the phone. The guy there transferred my phone without see if it was unlocked. Which he caused me a hassle of not having a phone for 24 hrs. Because my phone was locked through Verizon for no reason it was paid in full. Something that could have all been avoided he could have just looked through my setting but I spend 24 hrs on the phone with Verizon and metro. Driving back and forth to different metros and Verizon’s. To get no where to be even paying more money. I’ve been told metro is great, but as a first time customer I’m regretting switching. I’ll be switching to another provider as soon as possible. I don’t like being ripped off or scammed and that’s exactly what this was a giant scam. Speaking to metro 1800 number they told me I shouldn’t of been charged 70 it should of been less. If my plan is only 49 dollars and no insurance was added like I asked why was it 70 dollars? so metro corporate will be opening an investigation against this store.
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October 2022 by Stace B.
On Monday, a sign on the door that said back in 20 minutes....I waited well over an hour before I went to a different location. This morning like a fool I went back to this location to see that they opened at 10:00 a.m. and I was still sitting in the parking lot waiting for them to open at 10:30...again back to the location out of my way.
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August 2022 by Salvatore Consiglio
Great store and staff.
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July 2022 by Courtney B
Yo why the heck are you guys closed with no hours posted??
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December 2021 by Katherine Williams
HE SCAMED A ELDER &ALSO TOOK ME FOR $80 BUT CORPORATE KNOWS THERE LOSING A 12 YR CUSTOMER
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August 2021 by Norman Farmer
Had a bad experience with at&t, drove here and Billy got me a great deal and out the door very quickly. Very knowledgeable, and excellent customer service. Highly recommend!
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March 2021 by Brian Stinnett
Fantastic place, I drive from Monroe to go to this place because the awesome customer service!!! And extremely helpful!!
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March 2021 by Sharon Brasili
Great place ☺️❤️
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January 2021 by Brittany Gunter
This is a very great store to visit . The owner is very helpful, friendly service always. Highly recommend
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November 2020 by Notable Zero
I'm switching carriers.. T mobile is slow af down river here and they are throttling conservative media.
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October 2020 by Dennis Bellestri
Closed way before time
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August 2020 by George Polhemus
Excellent best service
