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August 2023 by Randy Daniels
What a great experience! I want to personally thank Laura Matthies and Candy Bowie for there assistance with my loan! Very kind and helpful!
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August 2023 by Devyn Yarnell
Laura M helped me out with handling my loans. She was very fast and efficient.
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May 2023 by Callie Boone
I have been a PSCU member for over 20 years and have always had the best service, even when I had issues they were quickly resolved. My most recent experience with Laura M was fast efficient and very professional. Thank you Laura for all you did to make this a seamless process!
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March 2023 by Christopher James
Laura helped me with 2 lease buyouts and has provided excellent communication, expediency, and reassurance throughout the process. Would without question return to her for future financial needs. Highly recommended!
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March 2023 by Chico
I had a great experience with Laura, she was very helpful, happy and accommodating. Keep up the good work!!
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March 2023 by Greg Allen
I have had the worst time with not only this credit union but specifically a banker named LAURA. She is possibly the most rude and unhelpful representatives I've EVER spoken with. I've left 3 voicemails and spoken to her in person with no follow up on my issues that SHE created. No accountability, no assistance, no call back. Just a complete lack of customer care. Would recommend never going here, I'llBe closing my account after my next direct deposit. LAURA should work in fast food with the level of support she offers in Trenton.
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March 2023 by Jack Tee
I've had one of the worst experiences of my life with Baker "Laura" at the Trenton branch. Her communication skills are obsolete. She is extremely combative and non-responsive to emails or voicemails. I would not recommend this branch or working with banker LAURA. Worst banking experience of my entire life literally.
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August 2022 by ian trolington
These guys are never open during business hours
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February 2022 by Queen Boulton
The lady that was working the drive thru Friday morning at 9 on 1/28/2022 was very rude , and dismissive. I thought it was just me but I heard another customer get upset with her too and pull off. ? I only gave it 1 star because it was mandatory. But the service I received doesn’t deserve a star at all. Her customer service was atrocious.
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November 2021 by Cable
try to call there number... 40 min wait time easy. i would be better off to drive over there and talk to them in person.
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August 2021 by Steve DeGregorio
Decent service
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July 2021 by David Devor
Slowest drive thru service for just a deposit over 15 minutes with only 2 cars in line. Has been getting worse.
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April 2021 by Jay Cline
I’ve had a number of auto and personal loans through Public Service. It’s always been hassle free and easy process. Very efficient and friendly staff. I feel confident using Michael Young at the Trenton branch for any of my financing needs.
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April 2021 by Rocco Gant
Extremely helpful, professional, and courteous people at the Trenton Branch.I am very pleased to have transferred all my account to this Credit Union.Amber & Jeanell.....Thank You....
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April 2021 by Nicole Gall
Miranda is a fast, friendly, professional bank associate; she took extra steps to improve my banking. I had multiple deposits and she added notes to my deposit slips to help me stay organized. Thank you!!
