Self Storage in Trenton, MI

“I just rented a unit at the Fort St. Location. The people were helpful, friendly, and found me a deal on the unit I rented. Second time I've had a unit there. Highly recommend this business!”

“Nice place and location for storage. Friendly and clean. I would have given five stars but the rent went up excessively the last couple years which was one of the reasons I moved out.”

“Were able to accommodate with a parking spot dead of winter and with great pricing which is a rarity in this area! The staff was incredibly helpful and kind also.

**Updated review after moving out and changing from 5 star to 4 star (5 star was given within the first day and 4 star is after months of use):

Full transparency, they give money off for first time customers if you leave a positive review, so that is why there are so many reviews.

Overall, this place has the cheapest storage in the area and does have a storefront on Fort St with professional workers that can assist.
I did have a decent experience for the price, the lot itself is in very poor condition with potholes everywhere and is hard to maneuver around if you don't have one of the coveted easy in and out spots, but it was manageable since we don't move our trailer often.

Now here is where I made my mistake, so learn from me... they want you to call at the very end of your last month to tell them you've moved out. I had made my payment in person for my last month and I thought I had been clear enough that what I was paying for was the end of my usage, but obviously I was not, so I received a notice of late fee and monthly payment for another month I didn't even want. I had been moved out at that point for a while. Instead of arguing back and forth with them, I paid for another month I wasn't going to use and told them that was it for me,

The worker then called back and asked if i was moved out, I said I've been moved out over a month, but now that I have 2.5 weeks left of this month I just paid for, I might move back in until the end of the month and then take my trailer back out by end of the month. She said, ok, well call back when you're out again.
I said no... I'll be out, just mark it as my last month and she said her system doesn't allow them to do that. I have to call when I'm moved out. So I guess I don't understand why their system is that you have to call at the end of the month to tell them you're moved out and if you tell them in advance they cant just make a note for the end of the month? Seems a bit like a strategy to get people to pay another month that they don't need or to have 2 customers paying for the same spot.”

“The best of the best! They have gone out of their way to provide the best customer service experience I think I’ve ever encountered! The manager Ashley kitchen is the sweetest and most understanding woman I’ve ever met! Thank you for helping with my nonprofits needs!”

“We just finished up with the Suarez Crew as they helped us with a relocation move this past week! Roger and his crew worked endlessly to see this through and were exceedingly professional, knowledgeable, and helpful throughout the entire process. They worked very hard with long hot days yet still stayed efficient! My family and I enjoyed and were appreciative of how cool they all also were to be around which truly turned a stressful week around into a more positive experience. This move was big and we had A lot of stuff to move, but these guys did it! They treated us and our daughter, all of our belongings, as well as both homes, with the utmost respect and care the entire time. We would highly recommend this crew to anyone needing moving services in the future! They packed all of our items, furniture, etc thoroughly and with care as it were their own. They also helped guide me on the next steps and tips through out my long unpacking process which is most helpful before leaving us to it! Now to all of my unpacking, & thank you Roger and the crew again for all of your help! We appreciate y’all!”

“The Storage space has been secure and convenient to my location. An active email and cell phone make for communications to be up to date. Welcome to the new millennium!.”

“The customer service was nice over the phone. Property looked good. Went to the Trenton location. Wanted a 10x20 and they gave me two 10x10s. Didn’t warn me about needing two locks. Also no one on property to get locks from.
Edit: they apologized and gave me some solutions! Very good customer service!”