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January 2024 by Michaela R.
Update: the owner Wayne was amazing. He took the time to see there was a rare manufacturer error and the gold was brittle. He got a replacement ring with the same design and put the ring through QC to make sure this wouldn't happen again. Thank you for caring about us and taking your time to correct this and make it such a pleasant experience shopping at your store. Our ring was purchased December 19th and received the 20th. Peridot 14k gold ring paid $625. Was told "it wasn't normal wear and tear" when we attempted to return the ring after ONLY 3 WEEKS we attempted a return because yesterday when wiping my hands with PAPER TOWEL the entire ring fall APART causing the peridot to fall out and gold to come undone from the stone. I would not recommend is jeweler it's extremely disheartening and upsetting that they would blame the buyer of the entire ring coming apart, after only three weeks of ownership.!
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December 2023 by Jeanne St Onge
We have only ever had phenomenal service with Trenton Jewelers! Specifically Wayne and Rose have both gone above and beyond to help my fiancé with selecting my engagement ring, fixing my great-grandmother’s ring, picking out our wedding bands and creating custom cuff links for our wedding. The service, attention to detail, and kindness shown by all the staff, especially Wayne and Rose has been outstanding. Thank you, from the bottom of our hearts, for being so good to us!
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December 2023 by Steve Lambert
I decided to enter the real gemstones jewelry for my wife this Christmas while working away from home. After doing a considerable amount of research including customer reviews, etc... I chose Trenton Jewelers over Amazon and other local jewelers in the greater downriver area. The main reason is I wanted to buy from a reputable business that also had a solid website that allowed me to perform the research from my computer. The search was on, I found my gift and the website & it said, my gift was in stock. Used Google maps to find the store. Entered the store and was amazed at all the shiny stuff. lol. It took me several minutes and maybe some luck to find it. So happy. While the stones maybe small, they are real and not lab created which may be fine for some just not me this first time. I nodded and Wayne walked over and helped me. Very kind and professional. He informed me of a sale and also wrapped my gift. Thank you, my wife loves the gift. I will shop here again.
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December 2023 by Candise Ignasiak
Such a kind staff that is willing to go the extra mile! They are willing to work through any questions or ideas you may have during the purchasing process.Wayne made me a customized piece that was far beyond my expectations. As an added bonus, he created it in just a few hours, which was amazing. Highly recommended!
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December 2023 by Bridgett Watson
Can't say enough GOOD things about this place! The jewelry is amazing! I got my daughter a necklace for her graduation over a year ago and just went back for Christmas gifts for all 3 kids last week. They were very patient when I was indecisive about styles and the staff were ALL genuinely happy to help people. They had several styles of engraving to choose from and did an amazing job on everyone's stuff. I'm sure they are going to LOVE their gifts! I will be back for the next special occasion.
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November 2023 by 14GMCLMLJEFF
I “traded in” some older gold jewelry and used that money towards a new gold necklace. I was gifted a pendant, while serving in the military, and she is helping me with a design to integrate my daughter’s birth stones into that pendant. My sales person Emily did a fantastic job helping me out. She was very patient and helped me make an educated choice regarding my new gold necklace.that would work with the pendant. Unlike other jewelry stores, Trenton jewelers by no means, gives that pushy sales tactics As I have found at other jewelry stores. Emily is also helping me design a Christmas gift for my wife, which is Custom with three separate birthstones. I am very happy with the result and help that they have given me. I wish I would have started shopping at Trenton jewelers earlier. Hands-down the best service I’ve had with a jeweler.
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November 2023 by Gigi VonLinsowe
Trenton jewelers is a very wonderful neighborhood business that is trust worthy and helpful in many decisions you may have to make about your jewelry needs. They have been awesome recently with a ring that was made with stones from my mothers ring she gave me before she passed away this year. My daughter also has been a loyal customer with Rose as I have. Thank you for the help and professionalism and caring enough to go the extra mile to satisfy the customer. Gigi VonLinsowe
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November 2023 by Krista Mitchell
Great customer service. We purchased a new diamond to put in an existing setting. They did beautiful work and the ring is spectacular. They also do great repairs. Would recommend for all jewelry needs.
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October 2023 by Brent Macleod
I recently had a watch fit that wasn’t of much value but very sentimental. Glenn took care of my solution with the upmost care. Please give this place a chance and I promise it will feel great!
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October 2023 by Diana Aldape-Bartok
I was waited on by Erika, (hope I spelled it right) who was extremely nice and helpful. I brought in a bracelet my dad had made for my mom, which she gave to me. I thought it was gold but wasn't so there was a chance that it would snap. But it didn't and it turned out great. Thanks Gordie for doing such a wonderful job.
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September 2023 by Catalina Iacopelli
I just wanted to Thank Trenton Jewelers on the wonderful job they did on my wedding rings. I am double jointed and could never wear both rings together, it was painful to wear my wedding rings. Now I can wear my rings with no pain and I cannot say enough these guys were patient and did an awesome job!!!! Thank you!!! Thank You!!!
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September 2023 by Judi Slote
I love Trenton Jewelers. Especially for service. Everyone is so nice, especially the ladies. They get the jewelry obsession. I have a lot of jewelry so I get mostly repairs, restyled or appraisals. Their prices are in line a d their sales are good.
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September 2023 by Lauren Daniel
Everyone was so helpful. I had jewelry repaired, made a purchase and had my jewelry cleaned. Prices were very good. The staff was very friendly and helpful. I will definitely go back in the future.
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September 2023 by Tricia Krzak
From the moment we walked in the door, Rose was phenomenal and took a personal interest in our wants and needs. She most definitely went above and beyond! I can't say enough about the level of service that was provided to make a very exciting time even better!
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August 2023 by dev
Glen and Wayne offered excellent service and care with my ring buying, resizing and earring purchase within the past six months. Every time I come here - I get the best jewelry with the best service
