1-800-Self-Storage.com offers a modern facility equipped with high-end amenities, ensuring an exceptional customer experience. The attentive staff, including a highly praised manager, makes the renting process easy and efficient. The facility is maintained impeccably, providing a clean and well-organized environment for both residents and businesses in areas such as Troy, Birmingham, and Sterling Heights. Convenient access points facilitate large moves, while the climate-controlled space ensures comfort year-round, even in bad weather. Renters can utilize loaner carts for easy loading and unloading, and a small lobby retail store offers moving supplies. Customers appreciate the friendly service, with complimentary ice cream, coffee, and water enhancing the experience. Although some wish for extended hours, the overall feedback highlights the professionalism and responsiveness of the management team. This storage facility is recognized as a top choice for its great layout, covered parking, and exceptional attention to detail, making it highly recommended by its users.
Ben was amazing. In September I stopped in to rent a storage area. Ben knew the availability and future availability of the units. The perfect unit was located and most of the transaction was done by telephone or Internet. Moved in easily and enjoyed the free ice cream. Ben is the bomb!
November 2025
I like the customer service people and it's covinlintly accessible
May 2025
Good clean place , doesn't keep raising prices every 5 mths like public storage. Owners live in Michigan & care about their renters. Not like big corporations like compass & public storage
