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April 2024 by Michael C.
40$ for two quartz watch batteries. Way overpriced and long processing time. Will not be returning.
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December 2022 by Pete L.
I came to this store to purchase a pair of earrings for my wife. The staff was professional, knowledgeable, and gave good sound recommendations without pressuring me in anyway. Wife loved the earrings! I think Ive found a store that I can trust, thank you.
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May 2022 by Dorothy Monahan
The best place to shop for Fine Jewelry and repair as well. Love the place. If you want and old fashion jewelry store. ALAN JAMES is great. A caring, servicing, professional experience!
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March 2021 by Jane W.
I went into this jewelry store to get a battery put in my watch. I was told to leave the watch and return in 5 hours. They don't do anything with the customer in the store. I have never heard of such a thing. I said Not Acceptable and left. A two minute job takes 5 hours??? I will not be back nor will I recommend it.
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February 2020 by Jeffrey Bosman
Alan is a very knowledgeable and an outstanding jeweler with excellent service.
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January 2020 by Robert Frey
Excellent service and value. Alan is the best, very knowledgeable. Number one jeweler in Detroit area.
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August 2019 by janet eskridge
Going out business sale
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June 2019 by kaira wills
I recently had a break in @ my house, over 100,000 worth of jewerly. I chose this company to replace and remake all of my items. When I called to get a quote from jim, he told me it would be over a 500 dollar fee. I already told my insurance company that I would be going with ALAN JAMES JEWELERS. The quote was a mandatory step in the process. Confused on why I would be charged a 500 dollar fee when I was choosing this company to replace all of my items? Anyways I called a different jewelr in grosspointe, NO FEE and they are replacing all my jewelry for me.
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November 2018 by Richard D.
Extraordinary service provided by Alan and Jim. Very knowledgeable and they got my piece to me even faster than originally anticipated. I will definitely be doing business with Alan James Jewelers again in the future!
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July 2018 by Brock Watters
Very good jewellery. Alan and James are very knowledgeable and will take the time to educate and answer all your questions Got my wife's engagement ring and several other precess there.