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February 2024 by Eduardo angulo
Excellent sale of shoes and handbags
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November 2022 by elvis smajlaj
Made an order online at the store, the lady told me it arrives within 3-5 days it’s been one month I haven’t received my package or my order number in my email. I called the store again to check in with them she says I can’t do anything without the order number. Waste of money i guess….
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September 2022 by Maryam Alqas Youhannan
Yesterday, I visited Aldo and left feeling quite let down. I frequently shop at this location, and every time I go, everyone greets me and asks if I needed help however, when I went yesterday, the store was completely empty, and the only employee there was a white woman with long black hair. She didn't say hello or ask if I needed assistance! That's really disappointing because if she was busy I would say it’s fine but when your not working you should be talking with customers to encourage them to make purchases. This is not how you should treat a customer. The first thing we do when greeting customers at the retail location where I work is to make them feel welcome.
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August 2022 by Jennifer Hunter
Bought 2 amazing pair of heels and they were on sale.
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July 2022 by Gator Film Productions
What kind of business don’t check their messages you already don’t answer your phone and probably don’t look at these reviews very disappointing
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September 2021 by Jacob Shamoon
I purchased a pair of shoes from here I never wore the shoes outside of trying them on in the store. I wanted to return them and I was within my return period. I purchased the shoes as I returned them in the same condition. They told me they couldn’t return them because they “had creases in them” and there was no way they sold them to me like that. The customer service is horrible. They offered 0 solutions and the in store rep was very rude and was of no help. I’ve never ever been denied a return of a item in the same condition I purchased them. This store and company will never have my buisness again. Go to Macy’s or Nordstrom!
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September 2021 by lyutsin21
I am a man. I came to Aldo after trying on shoes at DSW Shoe warehouse, Macy's, and Nordstrom's. My expectations were low and Aldo's selection seemed low. I needed something I can wear to my cousins wedding. I almost liked a pair of Vince Camuto's I saw at DSW, but they creased badly when I walked, the crease digging into my foot when I walked. Macy's didn't have anything appealing in my size (9, average width) that fit me well. I almost liked a pair of Ecco's I tried on at Nordstrom's, but the top of the side of the shoe chafed uncomfortably against my ankle. I had the same problem with the low-cut shoes I tried on at Aldo. Then I tried on the high top/ boot style with no seems or cap toe shoe, the label on the box says Seamos SKU 16088484, I don't know if that's a model number. They fit surprisingly well, no painful creasing, no chafing against my ankle. I bought them. It was $174.90 including tax well spent. Catherine, the Lady employing handling me, on 8/19/2021 was pleasant too.
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August 2021 by Michael K.
I am a man. I came to Aldo after trying on shoes at DSW Shoe warehouse, Macy's, and Nordstrom's. My expectations were low and Aldo's selection seemed low. I needed something I can wear to my cousins wedding. I almost liked a pair of Vince Camuto's I saw at DSW, but they creased badly when I walked, the crease digging into my foot when I walked. Macy's didn't have anything appealing in my size (9, average width) that fit me well. I almost liked a pair of Ecco's I tried on at Nordstrom's, but the top of the side of the shoe chafed uncomfortably against my ankle. I had the same problem with the low-cut shoes I tried on at Aldo. Then I tried on the high top/ boot style with no seems or cap toe shoe, the label on the box says Seamos SKU 16088484, I don't know if that's a model number. They fit surprisingly well, no painful creasing, no chafing against my ankle. I bought them. It was $174.90 including tax well spent. Catherine, the lady employing handling me on 8/19/2021, was quite nice too.
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June 2021 by Katie Mailloux
Horrible customer service
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May 2021 by Susan Wilhelm
Love Aldo !! A large selection.
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October 2020 by Veronica Armstead
I have been calling the store for 2 days and no answer. I know they cant be that busy. Because of Covid, so many people are allowed in the store.
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June 2020 by Michelle Wojcik
Ordered shoes for a gift!! Used the website!! 1st time they spent a conformation email that said the conformation number of order, 2 weeks later received a email that said there was problem with my credit card. I had no issues with that card ever and there was pleanty of money in the account to pay for the shoes. So I reordered the shoes, but this time was not given the buy one get one 50% deal. Called customers service. After waiting on hold for 45 minutes finally spoke with someone. She was kind enough to cancel the shoes then reorder them and give me the deal. When the shoes arrived they were the wrong shoes. These shoes were a gift for my boyfriend for his birthday. I was so upset and gave them anyway. The website is horrible and gives you options. I will be returning the shoes and will never purchase from the store again. My boyfriend as well who has spent lots of money over the years at aldo will no longer purchase shoes from the store as well due to the aggravation I went through. Horrible... very disappointed..
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February 2020 by Vincent Venturini
Worst shoe ever. Worst customer service.
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February 2020 by Kimberly Smalldon Louks
Thanks for the great service! You guys are awesome!!
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January 2020 by Raghad Kassier
Good place in Somerset with good offerAnd nice items I bought purseAnd I like it
