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March 2024 by Paige S
two young women at the till were making fun of my friend right in front of us. That's pretty trashy, and they looked like they just got out of bed. Other than the trash employees that worked the register on 3/3 around 3 PM (a blonde with a grey t shirt and a dark haired girl with an ugly black graphic t shirt on) the store was a lot of denim which i guess is cool?
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July 2023 by Gennady Kostinsky
Quick service and easy to shop
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April 2023 by ITZ Hisham
Went to Aerie for the first time the other day, and one of the workers Jenna assisted me in a very kind and open manner, I definitely would shop here again
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March 2023 by Allanah Jackson
Always such great store associates working! I love their curbside pickup and their wide selection.
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March 2023 by Lizzie M
Sydney was so sweet, patient, and kind checking us out. Also price matched my friend's shirt with the sale online! Definitely 10/10 customer service from her.
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December 2022 by olga long
My 15 year-old granddaughter loves to shop at AE. She always finds jeans and tops that she likes. The Somerset store was hit hard Black Friday weekend and inventory was a bit limited but we managed to find some great items. Our granddaughter loved the black cargo style pants and cream down filled winter coat. I'm sure we'll be back to finish our Christmas shopping.
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December 2022 by Samsul hasan
November 6th, 2022 (Sunday evening)Me and my friend entered (door was open still) into the Store prior to close. Salesperson/Manager(said her name is Shayan) started screaming on us saying store is about to close and we need to go out the store. We politely asked, store front door is still open and it’s still not yet close time. She almost touched me saying “This is not our business, She will not cash out to us and this is her decision”. Which is completely unacceptable.Being an entrepreneur I know how important is each and every customer. I am surprised AE did not train Shayan before offering this frontline/customer service position to her.Recommendation to AE management, Please let your customer feel welcomed to the store by appointing correct frontline team. One rude employee is enough to ruin others great service.We will never go to the American Eagle, Summerset Mall again. Today is November 6th, 2022 (Sunday evening) :(
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October 2022 by Emily Crombez
Management was super helpful and kind! Helped me navigate my sizing & the many fits, and was patient with me during my return process. Definitely stuck on these jeans for life too!
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August 2022 by Jessica Resnick
Having 9 employees wander around the store while the line is wrapped around the store is ridiculous! The manager chick was talking up a storm instead of jumping in to assist. I quickly put down our $500 in school clothes and we went to Abercrombie where they were happy to assist us quickly and happily. This location for American eagle should just close...they suck!
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July 2022 by Andriy Fediv
Regular american eagle store not much to say about it
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June 2022 by Teemaree ..
I was blown away by American Eagle yesterday for many reasons. I liked the quality of the denim and pricing. I appreciated that the store was clean and well stocked. Emily blew me away with how attentive, friendly, and knowledgable she was about the stock. She greeted me, provided me with options and items, and even set up a dressing room for me. When I got to the dressing room, the other associate there knew me by name without me having to tell her! It was amazing. I will definitely go there again.
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March 2022 by Lakisha Wade
Great store with great associates. They were very attentive and even assisted me with the purchase of some jeans that were not carried in the store. I highly recommend this store.
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October 2021 by Jeff Eisenberg
Nice store
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September 2021 by Erica Kohler
Excellent service. EVERY TIME. I have three daughters who love this store. Every time I have been here the staff is helpful, friendly efficient and lets me know about current discounts to save money. Somerset staff is superb.
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August 2021 by Rowan
This is always my favorite store to go to store they have great helpful employees.
