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January 2024 by Jocelyn Oberlander
Clean and nice employees
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January 2024 by A P
Love this store...always nice and friendly staff
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November 2023 by AJ Miller
They always have the greatest candles, lotions smell good around. The staff and managers are awesome ❤️❤️❤️
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August 2023 by Stephanie Hatwood
Hands down the best BBW in Michigan and I’ve been to a lot of places. Nikki is such a pleasant person and always helpful whenever me and my daughter come in, my grandkids talk her and the other staff ears off and they still smile lol! I drive a bit to get to this location but it’s so worth the drive. Love this location and the whole staff!
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July 2023 by Mary Losey
Niki is an asset to this store and the company as a whole!!!!!! I am an avid candle and soap user. Even as my age and my income increases, I find myself at BBW for the ever evolving products (new, minimal design hand soap packaging is awesome! A new staple in my housewarming giftbaskets!) and items I’ve loved since I was in high school. Niki was by far the most passionate person I’ve ever met in the retail industry - let alone at a BBW. I grew up going to the Somerset location but I will absolutely make the trip to this location for the experience. My fiancé doesn’t care about candles and this woman sold him on one of the newer scents. I was shocked! Picked up 3 extra hand soaps and a candle because she suggested the scents. Was hesitant on the s’mores hand soap but she elaborated and confirmed the smell I was envisioning would be there. You should be ecstatic to have an associate like Niki! I planned to buy 1 candle when I walked in, I left with 3 hand soaps, 2 candles, and instructions from my fiancé on what to go back for when I had more time (we were browsing before a dinner in the same plaza). I will be following up with corporate to ensure her hardwork is acknowledged but I highly suggest you visit this location as a patron!! Feels personal and fun!
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June 2023 by Alessandra Rose
Meli was absolutely amazing! I hope I am spelling her name right. Long burnet beautiful hair! Upon entry I was greeted so welcoming and nice! She was very knowledgeable and does a great job at sales especially because I was coming to return 3 plug ins and she gave me the option I could return the 3 and exchange for 3 different ones for the same price I purchased online! I would have just returned but I returned & got 3 different ones that’s a sales lady that knows how to make business:D thank you! Now I have three lovely plug ins!
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May 2023 by Alessandra Rose Spotless cleaning services
Meli was absolutely amazing! I hope I am spelling her name right. Long burnet beautiful hair! Upon entry I was greeted so welcoming and nice! She was very knowledgeable and does a great job at sales especially because I was coming to return 3 plug ins and she gave me the option I could return the 3 and exchange for 3 different ones for the same price I purchased online! I would have just returned but I returned & got 3 different ones that’s a sales lady that knows how to make business:D thank you! Now I have three lovely plug ins!
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May 2023 by Miraj Islam
Absolutely amazing staff! Love the service as all of the employees are super kind, caring and helpful! Ask them about any products or where to find something and they will always help you out! Absolute 10/10 just for the staff alone!
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May 2023 by mo islam
Great experience and very friendly customer service, the staffs are absolutely fantastic they went above and beyond made us felt welcomed!
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April 2023 by Jeremy N.
Always a super friendly and helpful experience when coming in here for gifts!This location is really nice and convenient because you don't have to go into a mall. The shelves are very full and the deals are plentiful. Staff here is very helpful in finding things and even guides you to make sure you are maximizing the deals!
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December 2022 by Rowida Younan
We love it & the staff are really nice at this location
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October 2022 by Willie P
Nice people courteous real real helpful overall overall good store
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August 2022 by al3826
They are simply the best! Always professional, friendly and well stocked with the latest products. ?
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March 2022 by bon kas-mikha
Nice staff. Good deals right now.
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January 2022 by Terri Downs
Staff here is super helpful and so nice!! Couldn't decide on scent, they were very helpful and so fun!!