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December 2023 by Michael Schuller
Jay Reeder was phenomenal to work with in purchasing her wedding band. He patiently and quickly helped us to get the ring resized for a more comfortable fit. Blue Nile also had a sale soon after we purchased the ring, and Jay worked to have the sale price honored. He communicated through follow-up phone calls and emails to keep me informed on the refund status and got it taken care of within 48 hours. 10/10 would recommend and Jay deserves the highest praise and a bonus for the holiday season with the money he saved us!
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December 2023 by Bailey Kehrig
My fiance and I went to purchase our wedding bands last week and Jacalyn was the best! She was so patient with us and spent over an hour helping us pick out the perfect bands.
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November 2023 by Erica Willemsen
Jay Reeder went above and beyond what we expected looking at wedding bands. We received very respectful and honest customer service and couldn’t be more pleased with what bands he offered to show us and try on. He even pointed us towards his favorite unique “floating diamond” band as an option, which we actually went forward purchasing and fell in love with. Thank you, Jay!
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November 2023 by ryan neloms
Great customer service, selection, and knowledge of the Diamond industry. Lovejoy assisted me and finding the perfect ring for my fiancé. Let me tell you when I proposed my fiancé was overwhelmed with tears of joy because of how beautiful the ring was. Thank you again!
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July 2023 by bhavana kolla
Worst respect given to customers time. I had to visit twice.. and wait for 30 mins but still sales person doesnt care to talk or greet
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June 2023 by Eric Nowak
Now that I've made my proposal, and she said yes, it was time I got around to writing this review. I absolutely enjoyed my experience with Blue Nile. Krystal is an absolute gem of a human (no pun intended) and EXTREMELY professional, knowledgeable, and easy to work with. She answered every question, even the obvious and/or annoying ones with grace and patience. I could not recommend her, and Blue Nile more.
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May 2023 by Joshua Backhus
I had a fantastic experience with Krystal Mukhtar at this Blue Nile location! She was extremely knowledgeable and I felt that she truly had my best interests in mind. I highly recommend going here for your next engagement, wedding, or just for funzies ring purchase!
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March 2023 by Jeremy Harnish
Our experience with Blue Nile was outstanding. We purchased an amazing, beautiful ring from Blue Nile and the customer service from Krystal, with the Somerset Collection, was top-notch. We couldn't be more happy with our purchase from start to finish. Thank you!
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February 2023 by Nicholas M
I’ve bought several pieces of jewelry from Krystal at this location and will continue to keep coming back. Great service, great prices, and great diamonds!! Top notch experience all the way around.
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December 2022 by Michael Michalak
I purchased some diamond earrings for my girlfriend and she couldn't be happier! They are really beautiful. Lindzy assisted me with my purchase and was very friendly and helpful. They do a great job of keeping you informed, extremely satisfied.
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December 2022 by Christie Young
Vicki was great in helping me with my soon to be husband wedding band . She also made it so easy to get delivered right to my home . I couldn’t be happier with the product
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December 2022 by Sean Dineen
Ended up finding my finances wedding band after 7 months of looking.. Prices were great, excellent customer service, would highly recommend.
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December 2022 by Seth
Lovejoy was incredibly helpful and friendly! Would absolutely recommend Blue Nile and this physical location.
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December 2022 by Lon Prekaj
Amazing throughout the whole process! Highly recommend. Kathryn is amazing!
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December 2022 by Lonnie Freiburger
They offered 850 for a like new ring that cost over 12k. Rip off