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January 2024 by Joe “DJJoe” Spiteri
This particular location is outstanding. I don't understand some of the previous bad reviews. I witnessed the utmost customer service during my time at this bank. Branch Manager Theresa would make contact with customers in the lobby to minimize the wait and answer any banking questions. Paris the Banker was outstanding in expediting my financial needs and providing a great insight on investments and products. Its nice to see "Old School" customer care at a time where it seems to be non-existent. If you need banking with a touch of care and professionalism this location is highly recommended.
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December 2023 by Shirley L.
My account were transfer a while back and I'm still confuse as to where the physical bank is when I look at the bank website and Yelp until I spent some time on their website and Yelp to find this branch in Midwest. The transfer wasn't the best for me personally but I do like some of their branding and use of color thus far. Will see if I have time to stop in one of these days. Otherwise, will be an online only customer. Cheers!
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August 2023 by Sun “Sun terra” Terra
No customer service ! Rude manners it feels like that it is not in USA . They don’t want to understand your situations and help you . I do t understand why they are in people business if they don’t like people and don’t want to help them !!!
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August 2023 by Don Goergen
This location has always been pleasant and very helpful.
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October 2022 by Jihong Kye
I don't know why I still have account with them.
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July 2022 by Lyn Welch
Ugh! Horrible bank!! On site customer service is rude and incompetent. Moved my accounts from there because I was disgusted by not being able to contact them by phone or email. Stay away!!
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July 2022 by Rama Hamo
Great service and nice employees!! The girl who helped me today to deposit my check was very kind and sweet !!
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March 2021 by Brittany Thacker
I called this branch because I had a question about my overdraft. Paris answered the phone and my goodness, she was so sweet and helpful. She went above and beyond for me while also being very nice and professional. I opened my account at this location over 15 years ago because I work in Bloomfield Hills, but live in Wayne County, so normally I use the branch closest to my house. From now on I will use this location as my main branch because of the great experience I had. Thank you, Paris for going above and beyond and helping me. :)
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September 2018 by Mohit Dhawan
Worst bank and worst service ..!!