Clear Rate Communications (CR) is a trusted, innovative technology company providing business and residential customers the latest telecommunications solutions designed around their needs, including fiber internet, hosted voice, cloud, and managed IT solutions. CR is well-positioned to grow and expand with recent investment from Linx partners and a newly hired leadership team made up of experts from across the telecommunications industry. CR continues to invest millions of dollars in their state-of-the-art 100 Gbps fiber network and provide more and more Michigan-based businesses the fastest, most reliable technology in the industry. Customers have had positive experiences with CR's representatives, from sales to service. They have received prompt service calls and over-the-phone assistance from the company's knowledgeable technicians, who have been able to effectively address their questions and needs. Clients appreciate the quality of the phone service and the helpful personnel who have assisted them with setup and troubleshooting.
Excellent company, great customer service, and very easy to work with and get responses from. Would recommend anyone that isn't using them for service to give them a call.
March 2024
Neil was great and identified and corrected the problem
March 2024
Setting up my business line took from November to March. The only customer service person who was able to untangle the mess was Nancy. Ask for Nancy when you call for support.