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July 2021 by Cynthia S.
Worst Bank Manager at Wattles and Rochester Rd. in Troy. He is unfriendly and doesn't apologize when he is clearly wrong and he lied to me. A few tellers are good but the attitude comes from the top down and he is awful. They do not care about their customers unless they are commercial. After 18 years, I could take their I don't care and I can't help you attitude any longer. Account closed. Go to Genisys Credit Union, they truly care and are always helpful. I would never recommend Comerica Bank, never ever.
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October 2018 by Louisa C.
I don't know where to start: A manager who is terrible, a loan officer who is either completely uninformed or just a liar and misinformation from people who don't even know how to accept a payoff on a Comerica loan. DO NOT VISIT THIS BRANCH. It is almost like they hate their customers and give them half information. A couple of the Tellers are nice, but the manager never corrects (or even comes out of his office) incompetence. Definitely am closing my 30+ year account at Comerica.
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November 2016 by Amy Bilson
ZERO customer service! @ 9:05 no lights on at any drive thru lane. I pull in one and lady comes to window and tells me to move to another. 2 minutes later I'm still waiting. No hello, no I will be right with you.