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January 2024 by Brian B
Pharmacy is fine but store staff not always attentive.
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January 2024 by Octavio Martinez
Never had I ever been treated with such rudeness at any CVS like Joyce did it today. There was some confusion about insurance payments, where the web page indicated one thing and the store had a different policy, nothing that couldn’t have clarified with a brief dialogue. Instead, joyce (showing no joy at all…) treated us like beggars. Horrible experience.
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December 2023 by alvin fisher
Friendly staff and great pharmacy! Courteous techs and pharmacists, especially Amanda and Gabriel.
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September 2023 by Umesh Bapat
The pharmacy staff is WORST. They do not tell you if they are out of some drug until u go for pickup. And then they route u to wrong branch. Morons. Arrogant irresponsible aholes.
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August 2023 by Livia Garabedian
It is ok, at this time I have not any new sugestion
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July 2023 by ? s
Store manager always Kurt and Rude to customers! Has no people skills. Unprofessional!I don’t remember the woman’s name. I don’t enjoy shopping here at this location, I avoid this place and go to other stores a better overall experience shopping elsewhere at another nearby location!
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July 2023 by Briggette Sullivan
Came in and got two powerball tickets the store was spotless and the staff was so friendly. I’ll definitely be back again soon.
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May 2023 by T McCormick
This is my neighborhood store - the store itself is fine but I recently moved my prescriptions there to consolidate. I've never been hung up on by a pharmacist before! Will be moving my business elsewhere.
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May 2023 by Tom Fisher
Went in for 5HTP, asked staff who sent me to pharmacy. pharmacist said that they don’t carry the product. I explained that it was on the website. She rudely sent me to the manager. The manager found the product and was very professional. Went to pay up front to the staff who sent me to the pharmacy originally, where I proceeded to explain that the pharmacist stated that they didn’t carry the product, she made a remake. Then I was not signed up with my telephone so I couldn’t receive a discount on another product. No I didn’t sign up to receive a discount on another product. Seriously will avoid CVS to get my scrips filled.
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February 2023 by Samip Fozdar
Antoine is a great manager and goes above & beyond to take care of his customers. He has an excellent staff and together they make an awesome team at CVS store located on 4963 John R Rd in Troy, Michigan.Angelina and Krystal possesses excellent customer service skills and are always cheerful in welcoming their customers. Due to their positive & vibrant nature, I strongly recommend customers to choose this particular store even if it means to drive out of the way. I’m a regular shopper here and will always be!
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September 2022 by Tahrian Arif
Joyce is a very unprofessional pharmacist who acts in anger and may have hidden racism behind her motives. She abruptly makes non necessary comments. CVS corporate should be ashamed having someone like her represent the brand. Disgusted by this experience and will never return to a CVS.
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September 2022 by Bobby Kosla
Pharmacist Joyce was very rude to my family members . I do not know why she targeted my family members . She was very unprofessional and rude . I am very surprised CVS hires people like this . I will not be coming back nor to any other CVS. I will also warn my friends, colleagues, and family members from ever going to a CVS .
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May 2022 by TP
Do check the expiration date of products that you buy here. I recently bought a multivitamin for babies and it was expired. After coming to home we realized that.
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January 2022 by Kash P
Great Customer Service from staff member (Angelina). Cannot thank her enough for going out of her way to help me find things. She was very thoughtful and considerate, instead of saying we don't have it, she looked for the item that I needed and then she also went in the back to look for it. And I so appreciate her thoughtfulness! Way to go Angelina H! :)
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December 2021 by Jo Brown
Staff & pharmacy, both knowledgeable, thoughtful and kind