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December 2023 by H 5
Ethan exchanged my oversized ring and fit me fit a new ring, offering free overnight shipping all within 5 minutes. Fantastic store.
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December 2023 by Dr. T
Always an excellent experience at this location. Alex is our favorite and provides excellent assistance each time.
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August 2023 by Natalie Gajewski
I love everything about my experience with David Yurman in Somerset Mall! I had been eyeing a ring for quite sometime online and I finally called to see if they had it in stock. I spoke with Alex and they did not have it in my size but she had it brought in for me to see it. Initially she said it would be a week, but it came only a few days later. When I tried it on I knew it would most likely be too big and it was the smallest size they had in the company, but I still chose to purchase it because they said they could size it for free for me. They gave me a month-estimated wait to receive it back and it actually only took about 10 days. They definitely exceeded my expectations. I encountered a couple of other staff members during my visits and they were all so very nice. And I am overjoyed with my new piece!
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July 2023 by Adam B
Brought in a bracelet for a repair. Sales rep ***** told me $0, I also have a receipt showing $0 cost. The bracelet came back 5 weeks later I now need to pay for it.When I asked why the receipt says $0 cost I was told \
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May 2023 by Christian Kroeyr
Nice selection of jewellery.
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December 2022 by Aliou Ba
Very nice
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October 2022 by Ricky Rose'
Better bring the savings!
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June 2022 by Dany P.
I worked with Mario, super nice, caring and genuine when it comes to honesty about jewelry. I seen a lot of wedding bands, until I came to this store and met Mario that unleashed a wealth of knowledge and showed me the perfect ring.
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April 2022 by Drew Lessaris
I’ve Been a customer here for over 5 years. Purchased a titanium necklace to carry my grandfathers dog tag. The chain broke and I took it in for repair. Cynthia, the manager at this location was going to charge me to repair a titanium necklace. David Yurman has some very unique pieces of jewelry that I enjoy and today I lost all faith in this company and their customer service. David Yurman had a customer for life and they just lost it today over $85.
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March 2022 by Adam Carothers
EXCELLENT, professional, well educated staff!!!
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January 2022 by Freddie Floro
thank you for the great service, kudos to Melanie who exchanged my item form L to M streamline yellow gold bracelet.
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January 2022 by Tracy G.
Love this store. Beautiful jewelry
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January 2022 by Mia Robinson
Excellent customer service
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May 2021 by L 7
Timeless jewelry with excellent craftsmanship! Customer service is second to none!
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April 2021 by ForMoto X
What a strange experience I had yesterday. The security guard blocked my entry even as I was approaching the doorway. He did not know the answer to my request and would not let me in to ask an employee at the store. He claimed they were busy, when there was clearly no customer in the store! I simply don't understand how they expect to do business.