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December 2023 by Daniel B.
Doing some last minute Christmas shopping and found the perfect unique ring for my wife. I had no idea what to expect when I walked in the locked door but it is a very unique jewelry store that makes you feel special. You can tell right off the bat they know what they are doing with jewelry and are very qualified. David Mack was my salesperson and he is excellent. Knowledgeable and straight forward with a great personality. He speaks the simple truth. Awesome experience and quality jewelry.
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October 2023 by Katie Barlow
I recently got my jewelry appraised at Diamond Vault of Troy, and had a great experience! I needed an appraisal quickly for my Homeowners insurance & they were able to get back to me in 1 day, and provide me with a very detailed break down of my jewelry. You can tell they love what they do & they are happy to have you as a customer- I will def. be back for all my future jewelry & appraisal needs!
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October 2023 by aj khemmoro
Tim did a great job from start to finish assisting me with my fiancé’s ring! I couldn’t have asked for more! Everything was made simple and the timing on everything was perfect. Thank you to Tim and everyone at Diamond vault for making it a great experience!
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October 2023 by Dorese R
My husband and I have been a perfectly satisfied customer of ********************** for the past 10 years. I Would recommend to anyone hands down. Thanks to ************************* diamond expert in my eye, who has made our experience in our diamond purchases with all smiles and ease. My Diamond is absolutely beautiful! 1 Happy customer ??Dorese R
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August 2023 by Jon L.
Bought our wedding rings and bands here several years ago. Service is top notch and everyone is super friendly. They're always willing to clean rings in the machine and fix small issues at no charge. For example, one of the prongs on my wife's ring became bent, and they fixed it on the spot. Highly recommended!
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August 2023 by Heidi Green
First off, I have to say that Randy is my cousin. I went in to have a band added to my wedding ring. This ring is over 25 years old so, as you could guess it was nearly impossible to find a band to match. Not only does it look like it was there all along and meant to be, it's absolutely stunning!!!!! Randy also added an engraving per my husband's request and it's so sweet. I just love my ring and would reccomend Diamond Vault to anyone!!!
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July 2023 by David Jansen
Talk about five star service. It's tough in today's economy to get a great price plus amazing service. The Diamond Vault of Troy and owner Timothy Mayer has helped my family out for years. I highly recommend for your next investment in jewelry utilizing him and his highly trained staff.
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July 2023 by Joshua Marsh
Great first experience, bought a wedding band less than a year ago from them, we already had the engagement ring and had them fuse (solder) the two together and was very pleased at first ! This is how they get you, poor melt on the 2 rings where they joined them caused Them to separate already so we took it back to get repaired unknowingly to us they charge 160$ when this happens "not backing the quality of work they provide " needless to say we will be moving our business elsewhere! Tread lightly if you plan on doing more than just purchasing an item from them! This is just an example of greed over quality in my opinion.
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July 2023 by Bill O'Keefe
We had a great experience at the Diamond Vault. Randy and the staff were really great and took great care to make sure the redesign of my wedding band was exactly what I was was looking for. Highly recommend the Diamond Vault for your jewelry dreams!
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June 2023 by Melissa Hanenberger
Absolutely love diamond vault. They are very knowledgeable! Randy helped my fianceé and I design our rings and helped us make decisions we never knew were possible for a ring. I highly recommend!
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June 2023 by Jeremy Booms
This is such an amazing and professional place. They are always so kind when we go in there. They know what they are doing. They will work with you to take care of whatever you need. David is who we work with and we would highly recommend him. He took his time to help us pick out and customize our ring. He even recommended we go elsewhere to make sure that we are happy with what he can offer us and are 100% satisfied with what we get. I can’t recommend this place enough.
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June 2023 by Rachael Welch
We have been customers of the Diamond Vault for the past 12 years and every time is amazing. The time and attention they provide, while also being personable, is the kind of customer service that doesn't exist anymore. And the quality of jewelry is by far the best in Metro-Detroit! Tim is always so inviting and fun to work with!!!
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May 2023 by Noah Kudla
I would HIGHLY recommend the Diamond Vault to anyone looking to get engaged soon! I worked with David to build my engagement ring and he did an amazing job. He walked me through all aspects of picking a diamond and explained everything in a way that was easy to understand. He ended up making a beautiful ring within my budget and didn’t try selling me something I didn’t want or couldn’t afford. The whole process overall was very easy and comfortable. I will 100% be coming back for my ring and my fiancés wedding band!
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May 2023 by Stephen Donavan
Randy helped with a custom engagement ring. Was extremely patient, helpful and full of knowledge. I would highly recommend diamond vault of troy to anyone looking for custom jewelry. Their services are phenomenal and the process is so much fun to be a part of.
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April 2023 by Brian Petty
Highly recommend!!! The process was so easy and Timothy Mayer made sure to answer any and all questions that I had which I didn’t have a lot because he simplified everything and made it extremely thorough to understand what I was purchasing. My fiancé loves her ring and I do too. The ring turned out better than I thought and I owe it all to Diamond Vault!
