-
February 2024 by Summer Muzik
Brenda went above and beyond for me today and helped me find something in the back and was so nice and amazing !! everyone in the store is so nice and very clean and organized! thank you !!
-
January 2024 by Tracie Jones
Store is well organized and clean. We are not a fan of the new shoe section. They have transitioned from a self-serve shoe section to now only having display shoes out. An employee needs to bring out the correct size. There is a kiosk you can check size availability and request a size. But at peak times or if you are fitting more than one person, you'll inevitably be waiting.
-
December 2023 by A B
Staff were great. Went here specifically for ski socks. Though I have purchased them here prior there are no ski socks, at least not at this location. Plenty of other socks and ski wear but for some reason no ski socks.
-
December 2023 by Jason N.
Tried to visit this store based on their updated hours (open at 9am). It's 9:15am and they're closed. This is one more reason why I just buy from other retailers online.
-
November 2023 by Sarah Welch
We were treated so kindly here by two different people - Mike and Terrance. They helped us with a very annoying Instacart return and made the whole experience smooth. 10/10 customer service.
-
November 2023 by Matt Schamante
This place should not be able to be called a "sporting goods" store. They don't carry anything associated with hunting or fishing supplies. It's basically a clothing store. Over priced and rude staff. Only reason for the visit was to spend a gift card I got. When I asked a staff member where the fishing stuff was he laughed and said "we don't carry any of that stuff". BUT they sell elliptical machines. Can't believe this company is still in business.
-
November 2023 by Muhammad El-Mubarak
They located my product that I bought online and was very helpful
-
October 2023 by LoudPackMafia Records
Zuri was very helpful and helped assist me find a referee shirt. It could have took me a while to find it but she paged some one and tracked it down for me in less than a minute. In a world where employees like to do the bare minimum, Zuri went above and beyond and deserves the biggest raise and promotion. She greeted me with a smile and I was in and out with what I needed in less than 2 minutes. Now that’s what I call customer service! I will be back if I need anything and I’m going straight to Zuri. She knows her stuff and is a perfect representation of what Dick’s Sporting Goods customer service should be.
-
September 2023 by Steve Russell
If you need to take a dump, this is place. You can walk into any Dick’s Store and there will be two customers in the entire store. You can take a long dump knowing nobody will be in the restroom too. Since they banded the sale of handguns the stores are empty. Then you can go across the street to Academy, a man’s store.
-
July 2023 by Jackie Kay
Great customer service! They were super helpful with helping me find what I needed. Will return.
-
June 2023 by jordan orvis
Honestly, wow, I can’t believe how bad the customer service is here. I worked in retail for 5 years straight, I’ve been in customer service all my life. This store in the Oakland Mall has the least friendly, hate their life, depressed employees I’ve ever seen.They would rather not look at customers until they were forced to. They’d rather call for back up that never comes instead of hustle to take care of several people. They’d rather check their phones then clean their store up a little.Seriously guys? This is the attitude you’re bringing?
-
May 2023 by Audrey Moyer
Was buying a gift under the gift recipients loyalty account & asked the cashier if the account holder would be notified of the purchase. The only answer I got was “I don’t know” He didn’t take the security tag off of my items either & when I went back in to have them removed my “thank you have a nice day” was returned with a silent stare. The employee answered a FaceTime call immediately after.
-
April 2023 by Ka Po
Excellent selection. Friendly, knowledge and professional staff.
-
April 2023 by Shane Johns
Went and got my daughter some softball gear for the upcoming season. Had everything and she was happy. ?
-
March 2023 by A. A.
I ordered sneakers and they sent me display shoes that have been worn. I paid for new not display shoes. Nice to pass off your used shoes as new.