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November 2025 by Andrea Goldie
Our service rep, Riley, was amazing. He went above and beyond for my 19 yo daughter.
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September 2024 by D Behaylo
Horrible experience with Moe Doueik and his finance manager Aaron Vleck . DO NOT EVER come here to buy/lease a vehicle. Worst customer service experience in my 20 years with Ford. And I come from a long line being a part of a ford family. Going on 8 days in a row of unreturned phone calls and unanswered texts. Somehow, Moe was able to respond to us via text/phone before we closed the sale. Now, as we’re still waiting on our warranty information to come through, he suddenly disappears. Neither Aaron or Moe- have returned a call or text since. This sale was a headache from step one. I wish we took our business elsewhere. Never go here - go to Bill Brown Ford or Avis Ford. Taylor is great too. Trust me, don’t ever get roped into doing business with these guys. Still waiting for this to be resolved….
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September 2024 by Ali Al
I highly recommend this place for a vehicle purchase/lease. I would like to thank Moe for his outstanding customer service, His professionalism and communication. It exceeded my expectations. Staff is not only friendly but highly skilled. Would recommend and would be back.
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September 2024 by Michele S
I come to Elder Ford for all my Ford needs and they always deliver
I also come Elder Ford passing 2 other Ford Dealers for their awesome massage chairs and the dark corner (right up my alley) THANK YOU (for the use of the chairs) nothing like a deep tissue chair massage while waiting for your 5 star oil change (boom) #thinkFORDfirst
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September 2024 by Sheroo Baba
I m buy Nissan pathfinder platinum yesterday Brian and finance manager is very good I m very happy is good deal thanks u so much
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September 2024 by Scott Hull
I’ve had my car into facility twice now for warranty work and they’ve been excellent, including turnaround time. Thank you Holly for your big help this last experience!
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September 2024 by Charlene Zezawa
Service was very convenient and talking on the phone was easy to get my recall information
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September 2024 by Sarah Miks
They were very quick. The staff was nice and it was very clean!! The only disappointment was the massage chairs didn’t work in the relaxation lounge. Not a reason to take my car elsewhere.
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September 2024 by Wendell Parks
Came to my house did the update and left no problems
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September 2024 by Paul Roache
Holly was awesome. The time involved was exactly what I expected.
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August 2024 by Peter Matta
Service dept is excellent, very helpful and prompt, help with pickup and dropoff if necessary... Shout-out and thank you to Amanda specially
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August 2024 by Jay Howard
Holly is the best! Answered ever question we had,and made sure we understood everything! Thanks again holly
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August 2024 by Jessie Leja
I recently had a recall on my 2022 Ford escape, and called for an appointment. William at. At Elder Ford, arranged for my car to come in for servicing. He was very professional and offered to have the car picked up and returned after the recall work was completed. This was especially helpful since I currently have my foot in a cast And wanted to get this recall completed. The gentleman that arrived for my pick up was friendly. When my recall was completed the car was returned to me by an equally friendly and Pleasant gentleman. Enjoy this professionalism all around by everyone that I dealt with on this recall.
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August 2024 by Ardin Moenaert
Four days before I was going to travel 20 hours on a 2 week vacation, the screen on my 2023 Explorer went blank. No navigation, no radio and my phone wouldn't pair so no hands free calls. The part wouldn't
be in before I was to leave, but Suburban Ford fixed my problem as soon as I got home. Jacob was great and so were the the people who installed the module.
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August 2024 by Amy Haggerty
Great service in a timely manner
