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November 2023 by Mark Bjedov
Fantastic Service!! My 21 year old was in the market for a F150. He started working with Rocky who took the time to understand what he wanted and could afford...Less than 1 month later, he's in his dream vehicle! Thank you Rocky for taking care of my boy! 5 STARS all around..
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November 2023 by Milan Bjedov
After working with various dealerships trying to find somebody trustworthy and clear cut, I couldn’t be happier that I stopped in here. Rocky took care of me right away and treated me like one of his own. Hard to come by a salesman or dealership with ethics like Suburban Ford of Troy.-World Class Service-Speedy process-Honesty
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October 2023 by Rick Billington
I bought a fusion and when I got it home, because passenger seat didn't have power, and my wife couldn't get out of it, I asked to return it, and was told i could not. Under contract they would have to opt out and after I had a person review it, he said they did not. Also he reported even though the car was listed on the website, as certified, he saw no evidence it was even sold to me as a certified car. I'm sure they will dazzle you with a reply, to this review, but I will tell you they have been told this and its crickets.Just beware......
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October 2023 by brandon shaya
Came to this store looking for a full size SUV for my wife. She currently drives a Mercedes GLS. In the end I got a car with the identical sticker value for half the price I would have paid for my Mercedes! Oh and btw the Expedition platinum has more features!Terry and Martin were amazing. I explained that I wanted the car but didn’t want to sit in the store for hours.My deal was done very quickly. The staff is amazing and extremely professional!I will never go to another dealer. Suburban Ford in Troy has my business for life!
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October 2023 by Adam Willis
Bought a Chevy Corvette from Rocky. Had a few issues but they were resolved with satisfaction. From my experience with dealerships Rocky was one of the best people I have ever dealt with. Thanks alot man, I appreciate it!
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October 2023 by Tyler Gjorgjevski
Wonderful buying experience! Dealt with salesmen joe Grillo. Sold me a brand new beautiful 2024 mustang! Will definitely be buying another vehicle from him soon! Highly recommend.
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October 2023 by Sunshine Bambi
I had an issue with my 2022 Explorer. It is a lease but the dealership I leased it from did not even return my call. Jake at Suburban Ford of Troy took care of everything! I was very impressed with how smoothly everything went. I got my vehicle back the same day! This is definitely my new go to for my Explorer. Can't say enough about the service. The other dealership has lost my business. Suburban Ford of Troy is the best!!!
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September 2023 by Bonnie Morris
Suburban Ford of Troy knocked it out of the park! My whole experience from Dionne confirming the vehicle I wanted was still there, to Rocky’s top notch salesmanship, Annabelle’s financing expertise and all the worker’s behind the scenes! Rocky was able to attend to every little detail and still get me out the door with a new truck the same day. He went above and beyond my expectations and ensured that I left there being 100% satisfied. I highly recommend Suburban Ford of Troy and Rocky! Thank you Rocky and team for your first-class service!!
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September 2023 by Syed Aftab
One of the best dealership experiences I’ve ever had. I found a car that I liked on their website, communicated with the team via text, Martin Yono to be exact, did the application online, and signed the paperwork in person. Martin was incredible to work with. I highly recommend working with him and his team for your next vehicle purchase. Thanks Martin!
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August 2023 by raquel boden
Purchased my ‘22 Ford Explorer ST with salesman Brian & couldn’t have had a better experience. After plenty of bad experiences with salespeople at different dealers, it was refreshing to be met with respect. Brian was very knowledgeable & answered all my questions. Definitely recommend him if you’re taking a trip to this dealership!
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August 2023 by Alan Sibilsky
My wife and I purchased a vehicle from here and she absolutely loves it! If you stop in I highly recommend you ask for Rocky, he's such a great, helpful, friendly, knowledgeable and all around stellar person, trust me you won't be sorry! All that being said the same goes for Annabelle in the warranty department, she's very kind, patient, well explained and very thorough. The next time we're in the market for a new ride Rocky will be the first on our list to check in with. We had an all around great experience with absolutely zero pressure at all and we couldn't be happier.
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August 2023 by Barbara Barber
I had a wonderful experience buying my first car at Suburban Ford of Troy! Everyone was so friendly and attentive.Joe my salesperson was so sweet and made me feel at ease. I had a bad experience at another dealership previously, so he reassured me that I will be taken care of. Well Joe and the whole team did exactly that! There was no pressure, they worked to get me a better deal and was with me every step of the way! I will definitely be recommending them to friends and family and I most definitely will be returning when I want to make another purchase! Thank you Suburban Ford of Troy!!!
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August 2023 by Keegan DeMara
Rocky is an exceptional sales agent who has completely transformed my car buying experience! From the moment I stepped into the dealership, Rocky's warm and friendly demeanor put me at ease. He took the time to understand my needs and preferences, going above and beyond to find the perfect car that matched my requirements. Throughout the entire process, Rocky displayed a remarkable level of professionalism and dedication. He was prompt in his responses, and his attention to detail was impeccable. Thanks to Rocky's expertise and personalized approach, I drove away in my dream car feeling confident and satisfied! Thank you Rocky!! :)
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August 2023 by Reilly LaDuke
I had a great experience working with Suburban Ford of Troy. They made buying my first car a breeze. I worked with Rocky, he was very helpful and knowledgeable with any question I had! He put my nerves at ease with his kind a humorous personality! I highly recommend them!
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August 2023 by Denisse Mendoza
I recently got a 2019 ford edge from this location and Rocky was amazing! He was so patient, helpful and understanding and I truly appreciated it. He made the whole process very easy and smooth. In the future I will definitely go back to him for future purchases!