-
March 2024 by Carolyn Wood
Waste of time.
-
January 2022 by Mike Imirie
There's no typewriter repair resource anywhere in metro Detroit like F&G. Is one of your function keys jammed? Go see Paul. Imprecise key strokes? See Paul. Trouble advancing your typewriter's ribbon? You know what to do. For $28, Paul will diagnose your problem and call you with his diagnosis and estimate. If you want to proceed with the repair, he'll apply the diagnosis fee against your bill. His right hand office assistant - Peggy - is terrific. And F&G sells refurbished machines, too. Highly recommended.
-
September 2020 by Lisa Williams
I never write reviews, however my experience with F & G Business Machines was so horrendous that I hope I can prevent others from using this company. When my printer broke (just out of warranty) the manufacturer suggested that I take it to one of their authorized service centers for repair. The closest service center to my house was F & G. I dropped my printer off in early July, and had to follow up multiple times with Paul (the owner) to get an initial quote. I was ultimately told that Paul attempted to order my part but could not get it. However, he would keep on trying and provide me with an update as soon as he was able to order the part. I waited and waited (and meanwhile called the printer manufacturer to confirm that there was actually a part shortage). Two months later, Paul called me back with no recollection of our previous conversation. He did not recall attempting to order my part, and perhaps even worse, his quote the second time around was higher than the quote he provided in July. Moral of the story - I waited a total of three months and there was zero progress. I just purchased a new printer. Avoid this business at all costs!
-
August 2019 by Leo Eisenstein
Omg I love this machine they sold me. Old fashioned honest working owners here know their stuff, sold me exactly what I needed before I was sure what it was! Many hours now, machine works like new.
-
May 2019 by Chris S.
Took in our typewriter for repair. They had the machine for almost 2 months and after several phone calls, we were told the machine was not repairable. We were offered a refurbished machine for a reasonable price. The new machine has a 90 day warranty. We had the machine for a week and had to have them come out and take a look why it wasn't typing. Told that the ribbon was old and needed to be replace it. Two weeks later, it stopped typing again. While working on the typewriter he told us a small tab for a file folder was jammed in the machine and it caused it to break. We tried to explain that we did NOT use this type of tab and it must have been in there since the last owners and through the refurbishment. They wanted to bill us for the repair when it was not our fault. And when we tried to tell him that this wasn't our fault, he got angry with us and packed up his tools and left. Told us to put the machine back together. He was extremely rude to us, no customer service skills at all. Will not use them ever again!
-
December 2018 by Kye R.
After searching Youtube and Google with no help on how to fix my cash register I was convinced that it was broken I searched cash register repair. Shop an F&G pops up into the search & over the phone the customer service was great when I got into the store I was blown away by how knowledgeable friendly and customer service orientated an employee by the name of Peggy was& not only did she fix the cash register within two minutes of seeing the register she also gave me a small tutorial on how to operate the cash register I will recommend anyone to take their cash register to this store and as a new business owner I really appreciate the time and energy that you put into making sure I knew how to operate my cash register when I left your store......Kye the owner of LocLyfe Apparel!!!!
-
September 2018 by Solomon Remos
Paul Beck and F and G Machines should not be in business.
-
September 2018 by Mostly Harmless
Poooooooor customer service.
