October 2019 by Matthew Hall
FlagStar bank recently bought my mortgage from AmeriFirst. I only wish I had a say in this, I wouldn’t use FlagStar for any loan, ever.... this is my second go round with FlagStar. After the transfer I received several letters saying there would be no changes and then the payment immediately went up $50. When I called customer service they wanted to argue with me. As if I don’t know how much I have been paying for my monthly payment. I argued over the added pmi cost and one lady, Teri, said if I don’t pay it she didn’t care, it was my credit score that goes down.