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May 2023 by Dan Lenders
Horrible. Won’t let us deposit a check into our 8 month old son’s account that is written to him with his name on the account. Ridiculous. How the heck is an 8 month old supposed to sign a check himself? horrible service, forced me to go to the other branch where they accepted the deposit without issue.
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February 2022 by mario kanou
Friendly excellent service they answer all question anytime you need hellp
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November 2021 by Lacey Looysen
I am an account holder and my husband needed a notary. They would not notarize the document for him because he was only a beneficiary on my account. Will be closing my account.
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August 2021 by Tammy D.
They took the human element out of banking. Long time customer with personal and business accounts. The staff knows me and my son. This bank required my son and myself to be be physically present to deposit a check. Said no to cashing when my son was depositing business checks. He brought home the check. I drove to bank to cash it and staff said no, it's a 3rd party check and he doesn't have an account. I had signed the check too. How about deposit only. Staff said no,my son has to be there. Drive home and back to bank. Deposit only crossed off. Staff deposits check with my son's drivers license written on the back of check(not a safe thing to do). Then cashed check. Although the staff knows us, Flagstar policy is to have us both standing in the bank in order to deposit and cash a check. Terrible way to treat a customer.
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May 2021 by Liz Jackson
Sitting at the drive thru waiting for a cashiers check for over 20 mins. Meanwhile they asked me for “the same signature we have on file” as we handed them our ID. Aggravating and took forever while multiple cars had gotten served. Won’t be back to this location.
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December 2020 by Jennifer Horton
Always excellent.
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November 2020 by ASU University
I could not find a number to call this place
