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December 2024 by stephanie rollins
I was very disappointed with my visit, the sales person act as if I was disturbing her lunch break even though she was on the cash register. Also they did not take the extra 60% sign down before the new sale start and would not honor the mistake they made.
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April 2024 by Shone
The people who work in this store are very bad. I bought jeans and when I came home I saw that they were damaged. When I went to retrieve them, they told me that we cannot return them because they are damaged. But my question is, why do you sell torn clothes to people? Do you accept that someone gives you something that is broken so that you can spend your money on it? You are scammers and I will not deal with you. Again because your merchandise is fake
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January 2024 by Kamyra Thomas
Large store with great deals, but if you’re a 31 like me you may have to dig deep to find your jean size. It was clean, but the lines may be long during a great sale day. They have a lot of fitting rooms as well.
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November 2023 by Kristen K
1st things 1st hell yea on ur customer service! Great employees / including manager! Also leggings are amazing i love every thing i bought from here today will 100% be back. !
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November 2023 by Steve Poore
We need your receipt and you need the tags and you can’t take the tags off, this is the run around this store gave me. I had to drive to the one on hall road to return the coat I bought,(they were nice) avoid THIS store at all costs . I tried to return three time with no luck
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November 2023 by Saree Sykes
A vary young woman named camel or chamomile was very rude to me today! Stuffing 30 item into one bag, then when I asked for another bag because mine ripped she refused to give me another bag. Did not like the survive, the atmosphere or the attitude at this location. The manager should fired
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August 2023 by Nile Mageau
employees are rude and unhelpful. nothing but bad attitudes and the store is always a mess
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June 2023 by SW89 **
Honestly the people who work here are never helpful. Called ahead to see if they had a few shirts in my size. I was assured that they had plenty in that size. Asked if someone could put a few shirts to the side for me and I would be there in less than 15 minutes.Not only was I told they could not put the few items to the side....but when I got there the few shirts I was told they had plenty of in my size....they had none.The only good thing Forever 21 has going for them is their prices. Other than that...it's just terrible.
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June 2023 by Lamentation 007
Great customer service
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May 2023 by Alec Wimpari
Katie was a great help during our day
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March 2023 by angela Wright
I got some good deals here on jeans
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February 2023 by bredouble long
Refused to give me the size I needed off the mannequin, so I went to H&M instead.
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January 2023 by Saffan
We loved this Forever 21 store. Easy access from road, price are good and easy access to mall.
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December 2022 by Hayley
not enough workers to run the cash register. i’ve waited and no one came to cash me out for so about 20 minutes. i just walked out because it’s not worth waiting.
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November 2022 by Brianna Hatchett
I saw a very racist interaction between managers and employees towards people of color. I don’t recommend this place if you’re visiting out of state. Disgusting attitudes and poorly handled conversation.