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February 2024 by Kayla
Nadine and Lisa were very helpful. I was mainly looking for a pink wig for fun to take pictures in and I found exactly what I was looking for! Lisa even trimmed the lace for me. I really appreciated their kindness and helpfulness as someone who knows nothing about wigs. Lol
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November 2023 by Teara Reid
The customer service is great. These ladies are very attentive and happy to help. Love patronizing here.
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August 2023 by Kiersten Plane
Spent almost 300 on a wig that was supposedly 100% Remy hair. After wearing it only five times I just pitched it. It felt like straw and tangled all day long. Their products are garbage. I’ll never go back!
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June 2023 by Annette Manwaring
Wonderful kind,friendly and very attentive staff. Very knowledgeable. Wonderful selection! Great store! Highly recommend!
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February 2023 by Patricia Zimolzak
I recently purchased a hair extension and shampoo. Never opened the shampoo and was told I couldn't return it. I understand no return on hair pieces but an unopened bottle of shampoo? Ridiculous.
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August 2022 by Debra Sharfner-Cutler
Do not purchase from this store! My purchase was for $124 and they charged my debit card $1,240.00 which wiped my checking account completely out!! The owner and manager would not give me a cash refund nor would he Zelle or Cash app me the refund. I have to wait 3-5 business days for the funds to be released.
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August 2022 by Ayodele Summers
I have shopped here for several years. They have a great selection and good customer service. Pricing is just a little higher than other wig stores but I guess being in the mall is the reason for that.
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February 2022 by Tai Payton
DO NOT, I REPEAT DO NOT buy their wigs!! If I could give them a 0 I would. I purchased a wig on December 1, 2022 it was last minute and I needed a wig. The wig was priced at $319 The box read 100% Remi Human Hair. It was 40% off I still ended up paying $180/$190 for it. I wore this wig a total of 4 times and the back gets tangled and matted! Today is January 21, 2022. I did not expect this wig to last forever but it didn’t last a month! I did not wear it everyday!! Today was my 4th time putting it on and after 20 minutes of wearing it the back looks like a baby dolls hair that was played with in the tub and then left outside! I called to ask why this happened if they claim it’s a %100 human hair and I was told that the wig is matting because it’s the winter time and probably rubbing on my coat! Uhhhh ok, Am I not supposed to wear a coat when it’s 10 degrees outside??? The guy on the phone told me to brush it and flatiron it! WTH? Waste of money! I could of purchased a $30 wig and it would have last longer than this!!???????? Pics are after the 4th wear! Wig was priced at $320
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December 2021 by Janet M.
Being in a panic about a haircut I loathed, I ordered a wig from Wigsis. Big mistake. The only thing correct was it was a large size, but the color and style were completely wrong, and those guys make you pay them to ship a replacement (after you pay to send the original back to China!) with no assurance they'd get it right a second time. Only about 30% refund. So I'm in Oakland Mall, go into Hair Secret, and lo and behold! I spot the very style Wigsis failed to deliver, this one lookin' very good, exactly like the photo. As it was summer and over 90 F, too hot for a wig now, and I'd wasted so much money on the wrong one, I reluctantly did not buy it. Very impressive selection. When I can afford another, this is where I'll go. Helpful salesperson too.
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November 2021 by Michael Dark
They have been excellent in helping me with the product I wanted even holding on to the product until I could get there since I live quite a ways from them and only get to their area once a week
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October 2021 by Jacquie Anderson
Nice selection of wigs
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October 2021 by Alexandra Nicole
Just bought a wig Sunday. Amazing quality. Will be coming back soon
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May 2021 by Laura M
This store called my phone left no message so I called back and some Asian person that could barely speak English got at attitude. I still have no idea what the call was about.
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July 2020 by Matthew Gunn
Very helpful and eager sales people. The store had a huge variety.
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June 2020 by Barbara Woolfolk
I love them... always helpful and always with a smile...