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August 2023 by Jennifer Baker
Working with HomeLend USA was a 5 star experience. This was a complicated loan with many moving parts and Doug saw it through to closing with us. So thankful for his expertise and patience. We recommend HomeLend USA to all!
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February 2023 by Sassy Grace
I had tried other lenders, but when the interest rate went up, I was no longer qualified for the amount I wanted, but Shane Ouimet not only got me prequalified for the amount I needed, but made the process so easy and he kept encouraging me all along that everything was going to be OK. I closed on my house Friday the 13th and I’m so grateful to Shane.
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December 2022 by Melissa G.
I recently used this company for my mortgage loan. I worked with Brittany and she was awesome. Friendly, professional, knowledgeable, honest and everything you'd want in a mortgage broker. I felt at ease working with her. Closing and underwriting went very smooth. I highly recommend Homelend.
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November 2022 by Hanna Woldeyes
I work with Shane, he is extremely knowledgeable and helpful. He makes the process smoth and stress free. I already referred him to my friend who wants to buy a house. Thanks so much ?
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October 2022 by Terea Cartagena
I don't know where to begin, we were working with a lender in the beginning and we had to leave because they really couldn't help us with our complex situation. I found Shane online he told us right from the start that he was a problem solver.My husband and I have been through ups and downs, there were so many bumps in the road!! I wanted to give up, because it seemed like we were doomed, but Shane was a miracle worker. He told me that we've come too far to quit!! When I tell you something will go wrong, Shane would fix it, and then we'll have another challenge and then something else will come up it just seemed like we were getting pushed further and further back from our date to close. We were having such a hard time at one point Shane even offered to work for free because he cared so much he wanted us to get our home. "Free" Yes I said FreeWhen I tell you he was patient, he never gave up, he never got mad, he answered my endless questions during the day and night! it didn't matter what time I called him, he always answered me. Shane was very knowledgeable about the mortgage loan process.You could tell he really cared about his job and about making people happy and making their dreams come true I will recommend Shane any day. We love you Shane, we are bonded for life will never forget you.
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October 2022 by LWeathington
I must say you’ll were phenomenal, Shane O is amazing!!! He is dedicated to what he does, he is the 1% that put his ALL into what he does. I must say he made this process extremely painless, which isn’t typical with lenders. His entire team was very helpful, he’s extremely educated on what he does and broke down anything I needed to understand. He helped me take my credit score from avg to great, he guided me in the right direction. Not only for the best quotes, but for life. I got my dream home, good credit and I feel GREAT about his superb service! I would recommend him to anyone, he’s not just a business man but he give his thoughts as if it was for himself and not everyone is as honest and trustworthy as Shane!!! Thank you Shane!!!!
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October 2022 by Crystal McMillan
Homelend is awesome! Shane is an amazing Mortgage Broker and will make it such an easy transition into home ownership! He is very professional and knows his stuff!! Thank you so much Shane for making this such a personable experience!
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October 2022 by porscha rachelle
I will forever rant and rave about HomeLend USA!! The work they did to get the home I wanted was unlike anything I could have ever imagined. Shane and Brooke were awesome! They answered all of the millions of questions I had as a first time homebuyer. There were a few hiccups in our process but I mean the way they rolled with the problems and found solutions and found them quickly and worked them. I had never seen anything like it. I had already given up…. At least 4 or 5 times. Shane said “I’m 100% certain” and he got it done 100%!!!!
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August 2022 by Sydney Matterson
Shane Ouimet at HomeLend USA helped me obtain a mortgage for my first home in 2021. He understood my needs and provided multiple options to consider - he worked magic and was instrumental in my ability to buy a house. His team provided a high level of service and kept me up to date throughout the process. I am also a real estate agent and it is always a pleasure to work with Shane and the HomeLend team. Thank you!
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July 2022 by Night Helper Blog
Arielle Wells, THANK YOU! Thanks to you, the mortgage application process was exemplary. When my husband and I initially chatted with her, she already knew what we needed from the moment we spoke. Throughout the mortgage process, Arielle kept us updated on the status of our loan so that we were never in the dark. She was incredibly knowledgeable, capable, efficient, friendly, and speedy. I would strongly advise working with Arielle for any of your mortgage needs. She went above and beyond to make sure we had the right loan, and we are grateful to her for all her expertise! THANKS AGAIN ARIELLE!
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July 2022 by LaToina Averitte
My husband Jim and I closed on our house today. Shane and Julie made our experience very enjoyable. Everything went great. We couldn't have asked for a better team. Thank you for all that you did to assure us a smooth and successful home purchasing experience. Jim and LaToina Lee
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June 2022 by Felicia Byrd
Homelend USA has become a wonderful family to me. They truly went above and beyond helping purchase my first home. As a first time buyer, it was overwhelming and a struggle to understand the process. Mark Bigelow and his team communicated with me through out the whole process and explained it to me in a way I could understand. They had a lot of patience and they were willing and ready to go the extra mile for me everyday. I recommend homelend to everyone and thanks god for everything!
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June 2022 by Shay Shay
I just closed on my home 06/03/2022 and I worked with Arielle Wells and when I say she was so pleasant to work with. She was very informative with any questions I had, and we all know home buying can be a very nerve wrecking, anxiety filled experience but working with Arielle at HomeLend made my experience very calm. She called me everyday to insure I was ok and to keep me calm. Lord knows I needed that Lol. She kept me informed every step of the way so I knew exactly what was happening when it was happening. I really appreciated that. Please don’t hesitate calling and talking to Arielle she will tell you everything you need to know. Definitely will be recommending to everyone I know.
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May 2022 by Marvin Putrus
Mark Bigelow and his team went above and beyond to make buying our first home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. The level of care, attention to detail, and professionalism far surpassed my expectations. As a first-time home buyer, I really appreciated honesty and transparency throughout the mortgage process I can’t recommend HomeLend Team enough!
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January 2022 by Christopher C. Harris, LPC
This past Summer 2021 I decided to explore mortgaging my first home. Coming from an underserved community and underrepresented population, I had significant states of stress and anxiety due to the horror stories I have heard about this process, specifically for other community members.Adding to the stress was the ultimate goal of finding the best possible home for my mother, who is permanently disabled and also struggled with the unacknowledged social and emotional trauma of predatory practices. She was far less interested in this process and comfortable renting for the rest of her life, until we started working with Brittany Sorles.Little by little, Brittany put us at ease with her kind nature and expertise related to the home buying process.Working with Brittany was truly a blessing for me and my mom. I know that we would still be losing money and coping with the uneasy feelings that comes with renting if we did not work with Brittany.Despite the unease and financial issues that comes with renting, it was safe and familiar for both my mom and I. So as the home buying process began to play out, every step of the way it seemed to get more and more difficult. My mom and I were both on the verge of giving up. But Brittany’s patience and diligence helped us see it through.Brittany went above and beyond what I expected to make sure we were first equipped with the power of knowledge related to this complex process. She also made it a point to ease our growing frustrations with unexpected setbacks. She did an excellent job of earning our trust, and helping us feel secure that she was an advocate for us, not someone out to take advantage of us.We highly recommended Brittany Sorles to anyone that needs a loan officer with the professional literacy to understand the home buying process, and the personal communication of care that it takes to support people through such a stress-inducing but positively life-altering decision!Christopher H.Toni H.