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February 2024 by Andrew Wehrman
Never been to this bank
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February 2024 by Quan the Don313
The worst
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December 2023 by Jason Gorman
Great experience. As a small local bank they gave me personalized service with my business accounts.
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May 2023 by issam mansour
Terrible customer service combined with the worst online banking experience, all I wanted was to change the address of one of my payees, after being bounced between 3 departments I was finally told it could not be done!!
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February 2023 by Ultimate Detail Cleaning Services, LLC
I have a business account and it’s been the worst experience the only person helped me was Kate. The other manager Susan always giving misinformation, I have to call banks that’s 3 hours from home just to get help. Which I think it’s very ignorant not to know to help your customers.I don’t recommend this establishment at all.
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November 2022 by Kate Fiebelkorn
0/10 bank would recommend going ANYWHERE else. Very unhelpful.
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May 2017 by Nicole D.
I reached out just to get general information about loan and lending options available. The communication from a "senior" member was informal, short and seemed like I was bothering them. We barely received any information that would help us, and just decided to find another provider. Professionalism and kindness goes a long way for customers, or potential customers.
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January 2013 by Mark T.
Tried to get a home loan through Wolverine. It was the worst banking experience I have ever had in my life. There's a big facade with nice new buildings and smiling faces, but their employees are overworked and customer service is terrible. I would not recommend if trying to get a loan. As far as basic banking I haven't had the experience, and never will.
