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July 2025 by Rong Liu
Kids like it
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May 2025 by Trisha Belcher
I just got done shopping at the Oakland Mall Hot Topic and had the best experience provided by Ericka!
I had to try on clothes 3 times because of my body figure, the clothes I asked for were all up high so the attendent working the floor, Ericka had to use the hook the whole time she was helping me. I felt nervous having to ask her so repetitively, but she put my mind at ease about my bothersome requests by stating that this is her job and she loves working it. She certainly did her part today as she was so personable and efficient.
As I was done shopping, Ben provided my checkout. He was very nice and clear about the deals and how my money was being spent. He even provided me with the information I needed to leave this review which in turn, I hope helps them!
Thank you both so much for providing such a positive experience.
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April 2025 by Mrs. Littrean
I don't usually write reviews but Alex was amazing and deserves to be recognized. Thanks for making me and my daughter's first time there a great experience. Don't ever stop smilingš„°
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April 2025 by S. Phillips (Pixie)
Loved loved š The staff here is so amazing
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February 2025 by sierra ungurean
Alex was so sweet and friendly!š„
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January 2025 by jailan elgendy
I am incredibly impressed with the leadership and professionalism of Alexa store manager she consistently go above and beyond to ensure the store operates smoothly and efficiently.
Alex is highly approachable, attentive, and genuinely cares about customers.She
ensuring that customer satisfaction remains a top priority.
The store was well-organized, clean, and inviting.She demonstrated exceptional communication skills and a deep understanding of store operations, which has clearly contributed to the storeās success.
I highly recommend Alex for her dedication, professionalism, and exceptional ability to lead a team. Itās always a pleasure shopping at a store managed so efficiently.
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September 2024 by Olivia Nicole
I frequent hot topics often, this was the lamest store, and the staff was super weird never again
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July 2024 by Saki
only place i get my shirts because im mentally ill n only wear graphic tees
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July 2024 by Theresa Krol
The friendliest shop! Everytime I come in the associates greet me and ask if Iām looking for anything. They guide me to my guilty pleasures- 80ās toys! The sales racks always have great items to hunt through. Easy to get to from the parking lot, east entrance. Great rewards program as well.
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May 2024 by Jamone Lewis
Great place to get Funko pops!
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April 2024 by angelina zia
the cashier that took care of me (piper) was so unfriendly, didnāt acknowledge myself or my friend until weād walked up close enough to them, the other employee just sat on her phone, they both just seemed so uninterested in helping me. iād tried to spark a convo by joking about a nearby store not having a product i wanted that they had, and she completely ignored me. any type of convo i tried to spark was never reciprocated. they both were just unfriendly and it felt like i was just interrupting whatever theyād been doing before. i donāt think those are the type of employees iād personally want at my store, and it just gives the atmosphere bad energy.
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March 2024 by Lexi Jackson
The girls in there made me feel really uncomfortable. From the moment I walked in they were making fun of the way I talked and bragged about āactively making funā of me. The girl dressed as a man loudly cleared their throat when she walked past me. Do better.
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January 2024 by Tammy Bonser
Extremely helpful
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January 2024 by Trenton Manns
Nostalgia and great items
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December 2023 by Erica Balabuch
Love the place