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January 2024 by Inacio Moriguchi
Nice facilities! Good staff!
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January 2024 by Sherry B
They are always friendly and professional. They found the issue in no time. I highly recommend this dealership.
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January 2024 by Vik Mali
Excellent!
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January 2024 by Bonnie James
Adam my service advisor is AAA he is very knowledgeable and helpful! He makes getting my car fixed not so painful.
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December 2023 by Jen Harless
Adam handled everything regarding service on my boss's range rover perfectly.
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December 2023 by Hilario Castellanos
Jaguar land rover of Troy took care of my car when none of the other Jaguar Land Rover dealers could, I am very thankful to everyone on the service drive and everyone else who made servicing my car possible, highly recommend Jaguar Land Rover of Troy.
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December 2023 by Robert Ice
I serviced my 2023 Defender with no problems. In and Out in a reasonable amount of time.
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December 2023 by Andrew D
I have been coming to the is Land Rover dealership for 4 years since I purchased my vehicle here. Every experience I had up until this one has been absolutely terrible. I mean really terrible to the point I wasn’t going to lease another vehicle. However, this time was night and day different. From the moment I arrived to when they returned my keys to me, everything was perfect. Joe was thoughtful, clearly outlined a timeline, had a car take me to work, sent me progress updates and videos, informed me when the work was done, sent a car to pick me up, and was very thoughtful with the payment process. Joe was a class act. I informed him of my past experiences and he let me know there was recently a management overhaul. Kudos to the new management team.P.S. I ordered a new Range Rover over a year ago and am still waiting on it. The communication has been poor and frustrating on that front, but that has nothing to do with my service experience.
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December 2023 by Craig McLendon
Adam was great at communicating and keeping me up to date on my car repair and services. I felt reassured that my car was in the right hands and with the right team.
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December 2023 by Kent Rawlins
People are nice, services are explained and you are kept informed verbally and by text
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December 2023 by Mercedes Denise
Adam was very knowledgeable & set amazing expectations. After having a horrible car repair experience somewhere else, Jaguar definitely held up to their name being transparent and efficient and the turn around time wasn’t too bad
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December 2023 by Brian
Great customer service and very friendly staff. Waiting area is very nice as well.
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December 2023 by Jeff Stafeil
Great service and excellent experience!!
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December 2023 by Steven Scharg
my advisor Brad was awesome. the dealership better not let him leave. he was very informative, always kept me informed and very knowledgeable. he is truly an asset to the dealership
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December 2023 by Tom K
Adam in service is awesome from checkin to vehicle pick up he kept me up to speed on all aspects of the service done on my Ramge Rover. Very professional with great communication skills!!
