Kate Spade New York is a vibrant destination known for joy and modern sophistication, offering a wide range of stylish products, including purses, work totes, bucket bags, shoulder bags, and more. Located at 2800 West Big Beaver Road in Troy, MI, the store provides a luxury retail experience with unique styling and personal shopping services. Customers have praised the outstanding customer service, highlighting employees like Maryam and Zainab for their exceptional support. Maryam assisted a customer in finding a sold-out bag that was a Mother's Day gift, showcasing her dedication by contacting various stores and keeping the customer informed. Zainab helped another customer select the perfect shoulder bag, ensuring a swift and satisfying purchase. Shoppers appreciate the store's quick service and helpful staff, making visits efficient and enjoyable. The store offers a great selection of handbags, wallets, and a small range of clothing. Customers have shared their positive experiences, emphasizing that the service received makes them loyal to Kate Spade for life. Visitors should note that the store closes at 7 PM on Saturdays, and masks are not required, with hand sanitizer available. Overall, Kate Spade New York stands out for its stylish products and commitment to excellent customer care.
Vee helped me pick out a wallet. She showed me all of the wallet types and selection of colors. She made sure I found something in my price range and was so helpful and sweet. Great staff and great wallets!
May 2026
Incredibly friendly staff, especially Louis. Helped me find the bag I wanted.
June 2023
The staff is amazing, very knowledgeable and eager to help.
