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September 2023 by Susan O.
I bought The Little Better Sam Nylon Small Shoulder Bag in black and I rave about it to everyone! A manager by the name of Zainab was so helpful in my positive experience here! She asked me questions about my style and preferences and I told her I love the shoulder bag style and it's always a plus for me when I can fit a substantial amount of personal items, and this was the bag she suggested for me. She shipped it to me ASAP and it arrived swiftly and wrapped so delicately. After I made this purchase, I could not be more than happier with this bag. I am so glad Zainab led me towards this bag! I bought it in September of 2021 and it has become my favorite everyday bag since. It has a very shoulder bag type of feel/style while having SO much room inside. Till this day the quality from when I first purchased it remains. And in the case that I've accidentally dirtied it on the outside, I've easily been able to clean it off due to the material of the bag. Thank you so much to Kate Spade and the lovely manager who led me to my favorite bag!I also purchased the I Heart New York ring in late 2022 and it's a staple in my ring collection. I loved the New York themed kate collection and this ring was one of my favorite parts!
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June 2023 by Kate Boyle
The staff is amazing, very knowledgeable and eager to help.
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May 2023 by Eat Your BBQ
I found a great earing for my significant other online and came to this store for pick up. The 2 ladies working at the store were fantastic and very helpful. They were able to find my earing I was looking for right away. I was in and out of the store very quickly.They are located on the first floor. Southern part of summer set mall. Right next to Saks 5th Avenue.
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May 2023 by Jennifer Hackman
Jessica is great! She helped me get the perfect dress for work.
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January 2023 by Ashley lauren
Amazing customer service!!! I bought a bag last year at a different location, and saved it for a gift this Christmas. When opening the box I realized we were sold the bag in the wrong pattern. The pattern and bag I wanted are no longer sold, and the return time frame had been long passed. I called the original store it was purchased from and was told there was nothing they could do, but they suggested contacting the Somerset store as they had more information on old styles. Jessica from Somerset went above and beyond to help me. Even though the 30 day return policy had passed, she offered to take the bag I was sold back and put the value I paid for it towards a different bag. She personally searched different reputable resale sites to find me the original bag I wanted. This location is out of my way, but I will never go back to a different store, they are that amazing. Thank you Jessica!
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September 2022 by Angel C
Call before you go on Saturdays. The mall closes at 8pm, Kate Spade closes at 7pm on Saturdays.Great selection of handbags, purses, wallets and a small selection of clothes. Staff were helpful and polite. It's located on the first floor. Masks are not required, sanitizer is available.
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September 2022 by Art City
I was so happy today Zinab and Maryana helped me today on my purchase, I felt so special and they both were very nice and helpful
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June 2022 by Isabella Garratt
Beautiful store with great ambiance. Bridal selection is super cute! Emily helped me and was very kind and courteous. As well as having high quality pieces the service was exceptional and Emily made sure I was well taken care of. Highly recommend working with Emily and supporting their local Michigan boutique as opposed to ordering online!
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December 2021 by Rita El-Hadi
The sweetest staff!!! They are all very friendly. Love this store!
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November 2021 by Reanna J.
The store attendants were so helpful while I was searching for a specific look and color of a purse I wanted to buy. She pulled the last purse in stock in the style I was looking for and it ended up being a 50% discount too.
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November 2021 by Erik Spreitzer
Beautiful store. Nicely put together and very clean.Purchased my wife a gorgeous medium bag/backpack. Sales associate was very professional and helpful.I will be back again.
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November 2021 by Sarina Jackson
So satisfying loved my new bag.
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April 2021 by Stephanie Scott
Customer service was amazing
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December 2020 by ruby heitt
Cash register crash and it was a long wait to pay for merchandise. I believe customers waiting should have been given an extra discount or something
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October 2020 by Nikki B.
If you want outstanding service than look no further than this boutique in the Somerset Collection. I entered this boutique and was immediately greeted by a friendly employee. She asked if I needed any help and I looked around to find a sweater I really liked. The sweater was not in my size, yet they found one in the back for me. She asked if I'd like to try it on? Also she let me go ahead of another customer into the fitting room. I purchased the item and I will definitely be coming back to this boutique!!
