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March 2024 by Mark Elgersma
Gym is in bad condition, the hot tub has been closed and not repaired for months, and a large section of the pool is constantly closed for a third-party children's swim class. Besides that, the sauna is always packed, and it's normal for nobody to be at the desk for extended periods of time. I'll be cancelling my membership shortly. I pay for amenities, but if they are not kept up or provided, I have no reason to continue paying for this gym.
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March 2024 by Ahsan Tarar
The gym unfortunately falls short in several aspects. The staff's professionalism is lacking, cleanliness is a consistent issue with outdated and broken equipment, and hygiene concerns such as people using showers inappropriately and mold in changing rooms persist, making it an unsatisfactory experience overall.
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March 2024 by Aryandokht Azari
Nice pool and good facilities
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March 2024 by Frank Cox
Is due for a refresh.
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March 2024 by sherri guoan
Disgusting, dirty, old rusty equipment
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February 2024 by Anna B.
Clean club, great staff, and fun classes!
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February 2024 by Kaynen Pellegrino
Lost my job recently and can't make payments, so I assumed when I couldn't pay they'd just cancel me, especially after telling them 3 times that i lost my job and I can't afford to live let alone go to the gym. Lo and behold, they are now harassing me and my roommate on a daily basis about paying my gym membership which I haven't used since mid January.
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February 2024 by Luda Adul
I have never seen a gym in worst condition than this in my life. Me and my husband used the 3 day free pass and we couldn't get out of there quick enough. Disgusting doesn't even begin to describe the condition of this place. The machines are stained from sweat and god knows what, rusted and there is layers of dust and mold on them. The carpet is all stained and who knows when it was last deep cleaned. I will let the photos speak for themselves but you really have to be there to experience what we experienced.For a gym that calls themselves "signature" and has the nerve to charge as much as they do, this is a robbery. Whoever owns this establishment should be ashamed of themselves for taking peoples money.There is absolutely NO excuse to neglect a gym to this level of filth, whoever runs this place clearly doesn't care. I have never wanted to leave a gym so quick in my life.You are better off paying half the price and going to the planet fitness across the street, they clean that place all day. AS A GYM SHOULD!!!!!!Do not give this establishment money they need to be shutdown.
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February 2024 by Zeke Sturgis
Appreciate Joe & Erin for taking care of us. Always great service
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February 2024 by Jonny Beacham
i love this gym
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February 2024 by Bob Steve
I brought my gf here to use a guest pass so she could join. They wouldn’t let her work out because she didn’t have a Royal Oak ID. On her online guest pass said absolutely nothing about this requirement. I always knew this club was a bit dirty and unprofessional but this is a real solid way to not get customers. I am taking my business elsewhere.
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February 2024 by Jordan Maranowski
Joe at the front desk was extremely helpful getting me set up for a membership. I highly recommend speaking with him. Plenty of space and not overcrowded for a workout.
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February 2024 by Joel B
I've been using this location for almost a year now, and it's crazy for me to understand where the membership fees are going. Equipment at this facility is constantly breaking and isn't maintained. The cleanliness is always lacking it seems, and the equipment wipes they provide are just useless.The other frustrating thing is that they can't seem to get staff to show up on time to open the gym in the mornings at 5am. They would be better off giving the key to a regular 5am person and let them open the door and turn the computer on. This location really doesn't reflect the experience I've come to expect from LA fitness facilities.
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February 2024 by vanessa fernandez
Today I lost my training day, they didn't open, there were a lot of people waiting outside to get in. I arrived at 5:05 am and waited until 5:50 am and lost my training day. There was no one at the gym opening.
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February 2024 by Sara ann Chorne Milligan
This is the worst gym. It has always been dirty, I have been a member since 2018, but recently they simply gave up. They have signs posted for a renovation starting in May or June, I assume the staff has given up since the renovation is happening soon.1. A friend was joining me at the gym to show me a few weightlifting options. I inquired with a front desk associate who identified himself as the AGM what I could do. He said she would have to pay $20 for a day pass. I thought that was excessive so I asked if members were able to send passes, then he showed me on the app how I could send one but followed it up with a statement like it will take 24 hours for her to get it. It took 2 minutes. You are the AGM, you didn’t know that. While we were getting her pass, he started arguing with a patron about equipment that wasn’t working. It was so tacky, your equipment sucks maybe less defensive actions.2. This brings me to equipment. Not only do they never clean anything, but there will be pieces of equipment down for weeks. The equipment is heavily covered with debris.3. Troy police is there often becuase patrons frequently get their personal items stolen. Probably unlocked lockers but frequently there is not an associate at the desk ensuring everyone checks in so you do the math on that.4. The locker rooms are never cleaned, probably removal of towels and trash is all they do. You can see dust and build up everywhere. No one enforces rules and the weightlifting area is a disaster. Never wiped down with beat up equipment.Yesterday, I cancelled my membership attempting to work out. The parking lot was packed. When I walked in, the gym was busy. There was no one at the desk. I walk into the ladies locker room and there is a lady sleeping on the bench! There were three patrons changing so we just went on with our business. I go into the sauna. After about 10 minutes, another couple patrons join. When one of them gets up to leave and steps on the lower bench, the bench flips over! Luckily she wasn’t hurt but it could have been serious. When I left the sauna, I was splashing cold water on my face and I look over to the right, a man had walked from the pool thru the hallway where women were showering and almost into the women’s locker room! When he saw me he turned around! I would assume the locker rooms are well marked from the pool, but this just was the end of my attempted workout and giving this place a chance.I left and wanted to tell an associate about it but again as I departed, the desk was empty.Find a different gym!
